Latest news from Uptime Institute, our clients, and the industry at large.

In the news

Cloudscene Reveals the Fast 50 Most Resilient Data Center Operators in 2017

Each quarter, Cloudscene reviews the 5,500+ service providers listed on its global directory to determine the top ten data center operators across North America, EMEA, Oceania and Asia.

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AWS Launches Direct Connect In Perth At NEXTDC P1

NEXTDC Limited (ASX: NXT), Australia's leading Data-Centre-as-a-Service provider and Amazon Web Services (AWS), an Amazon.com company and the world's leading cloud computing provider, today announced that NEXTDC's P1 Perth data centre is the newest data centre hosting location for AWS Direct Connect, providing low-latency, secure access directly to the AWS cloud.

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T5FM Gets Uptime Institute’s Stamp of Approval

Mike Casey, president of T5 Facilities Management, has been named the recipient of the Operations Pacesetter award from the Uptime Institute in recognition of T5FM's role in earning the M&O Stamp of Approval across its data-center portfolio.

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Data Centers and Military Microgrids: The Diesel Dilemma

If something isn’t broken, why try to fix it? This kind of thinking sums up the perspective of many owners and operators of data centers.

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Why the Nextdc Ltd share price is near a record high

Nextdc Ltd also announced on 16 October that its B2 Brisbane data centre had become the first in Australia to receive Uptime Institute Tier IV Certification of Constructed Facility (TCCF).

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Telefonica Mexico data centre awarded Tier III Gold certification

Telefonica Mexico announced that it has received the Tier III Gold Level certification for operational sustainability from Uptime Institute for its Ixtlahuaca data centre in the State of Mexico.

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Electronic Specifier: Flexenclosure builds eCentre data centre for TigoUne in Colombia

Flexenclosure has completed the construction of a data centre in Bogotá for Colombian telecommunications company TigoUne.

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NEXTDC : launches Australia's first Uptime Institute Tier IV-Certified Constructed Facility

NEXTDC today announced that its B2 Brisbane data centre is the first Australian data centre - and the first Asia Pacific colocation data centre - to receive Tier IV Certification of Constructed Facility (TCCF) from Uptime Institute, the world's leading independent data centre advisory and certification organisation.

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Flexenclosure builds eCentre data centre for TigoUne in Colombia

Data centre specialist Flexenclosure has completed the construction of an eCentre data centre in Bogotá for Colombian telecommunications company TigoUne.

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The rise of data center standards in Asia

Accreditation doesn’t make the data center, but it can certainly play a part helping the sales team shift the racks

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Centra Hub signs partnership agreement with NGN

Through this partnership, Centra Hub and NGN International are looking at ways to leverage their technology and process integration strengths across the region

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Green4IT completes T-Systems expansion in Barueri, Brazil

The company led the construction process from start to finish, from the concept stage to certification tests by the Uptime Institute.

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Mike Casey, President of T5 Facilities Management, Receives Uptime Institute® Leadership Award

Head of T5FM Recognized with Operations Pacesetter Leadership Award

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Norwegian Government State Secretary to open Datacloud Nordic in Oslo

Norway. BroadGroup’s pioneering networking and business deal-making event for the data center and cloud industry marks its return in Oslo at Radisson Blu Scandinavia Hotel on the 30th Oct 2017.

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Centra Hub signs partnership agreement with NGN International

UAE. Centra Hub, announced that it has signed a regional partnership agreement with NGN International, a systems integrator and IT consultant, which was established in 2015 in Bahrain as a part of NGN Group.

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Five things to look for when hiring data center support services

OMany business owners tend to overlook the benefits of hiring an excellent data support services provider.

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Data center training companies battle students' misconceptions

Officials from two training companies are trying to keep their data center courses current with the times. But they need students to realize that data center training isn't the same as IT training.

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International Finance: Huawei partners with Dubai Airports to Build a Smart Airport

The Giant along the Maritime Silk Road

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Cloud-based networking becomes a reality

Cloud-based networking trends continue to push enterprises toward software-defined technologies and virtualization, while skill sets and networking education shift.

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Huawei partners with Dubai Airports to Build a Smart Airport

A cargo vessel loaded with commodities manufactured in China departed from Shenzhen for Dubai, a city on the southeast coast of the Arabian Gulf and an important stop on the 21st Century Maritime Silk Road.

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STULZ Australia and NEXTDC launch the country’s first award winning co-location facility cooled by a DFC indirect free cooling system

STULZ Australia is continuing its partnership with data centre company NEXTDC, to launch the nation’s first co-location facility that uses a DFC indirect free cooling system, leading the charge in energy efficiency.

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ComputerWorld Singapore: NextDC launches B2 data centre

Data centre operator NextDC has begun welcoming customers into B2, the ASX-listed company's second Brisbane data centre.

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NextDC launches B2 data centre

B2 is the first of its second generation of data centres

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NextDC receives Uptime Institute Tier IV certification for B2 Brisbane data centre

Australian data-center-as-a-service provider NextDC has announced that its B2 Brisbane data centre has received Tier IV Certification of Constructed Facility (TCCF) from data centre advisory and certification organization Uptime Institute.

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Micron21 data centre awarded

Uptime Institute Tier IV Design Certification has been awarded to Micron21 for its data centre.

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Uptime Institute Press Releases

Uptime Institute Announces TIER-Ready Program for Prefabricated and Modular Data Centers

Tier certification assures resilient business service delivery from the core to the edge

September 19, 2017, Seattle, WA Uptime Institute today announced the introduction of its “TIER-Ready” design review program, intended to enable customers who are pushing computing to the edge with modular data centers to enjoy the same level of reliability and resiliency that they have in their larger data centers. Modular data centers that carry TIER-Ready status will demonstrate the same high level of performance once installed and certified at their intended deployment site.

The TIER-Ready program enables manufacturers to work with Uptime Institute to validate the specific designs of their pre-built solutions. Customers of these TIER-Ready solutions will enjoy reduced time and cost for a Tier Certified data center. TIER-Ready solutions are available now from a wide variety of manufacturers, including Schneider Electric, Compass Data Centers and Huawei, with many other manufacturers already in the process for design review.

The Uptime Institute Tier Standard is the industry de facto standard for data center reliability and resiliency, and assures customers that TIER certified data centers will perform in a definable and predictable fashion under a wide-range of operating conditions, including complete utility power failure. The TIER-Ready program enables the same strategic results at the prefabricated and modular level.

“Prefabricated and modular data centers have been on a growth trajectory for the past several years as organizations strive to bring business services closer to their constituents. As distributed technologies such as IoT and edge-computing become commonplace, these services must be delivered without incurring the traditional risk associated with remote infrastructures,” said Lee Kirby, President, Uptime Institute. “The TIER-Ready program simplifies and speeds the certification process, while reducing costs for both the manufacturer and the end-user.”

TIER-Ready Supplier Testimonials:

Compass Datacenters: “The TIER-Ready award makes sense for Compass Datacenters as it helps to assure the resiliency and mission critical suitability for each 1.2MW block that we provide to our customers, with important third-party validation through Uptime Institute,” said Chris Crosby, CEO of Compass.

Schneider Electric: “We are pleased to see the Uptime Institute announce their TIER-Ready program, allowing an industry standard certification for modular deployments,” said Kevin Brown, Chief Technology Officer and SVP Innovation, Schneider Electric. “Modular data center solutions for remote and distributed infrastructure are an essential component of delivering modern applications and, in many cases, are deployed in unique operating conditions. This program provides customers with a streamlined process to benchmark and validate the resiliency of their architecture.”

Huawei: “We have been partnering with Uptime Institute for many years to enable our customers to have Tier-Certified data centers that simply do not fail, under a wide range of operating conditions,” said Bob He, General Manager, Datacenter Facility Business, Huawei. “The TIER-Ready program allows us to extend this benefit to customers of our prefabricated and modular products. By working with Uptime Institute to review our modular solutions, our customers can be more efficiently certified for their data centers and distribute their computing, without risk or the need to give up any expected performance and resiliency because they can be more efficiently certified for that location.”

For more information, visit https://uptimeinstitute.com/TIER-Ready

About Uptime Institute
Uptime Institute is the IT industry’s most trusted and adopted global standard for the proper design, build and operation of data centers – the backbone of the digital economy. For over 20 years, Uptime Institute has been providing customers with the assurance that their digital infrastructure can perform at a level that is consistent with their business needs, across a wide array of operating conditions. With its data center Tier Standard & Certifications, Management & Operations reviews, Efficient IT Stamp of Approval, and accredited educational curriculum for data center professionals, Uptime Institute helps organizations optimize critical IT assets while managing costs, resources and efficiency. Uptime Institute has become the de facto standard for data center reliability, sustainability and efficiency. Today, thousands of companies rely on Uptime Institute to enable their digital-centric business success.

Uptime Institute has office locations throughout the world, including those in North and South America, Europe, U.A.E., Russia, and Asia.

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Uptime Institute Research Launched to Provide Unbiased Data Center Guidance and Expertise

Technology Veteran Andy Lawrence Tapped as Executive Director

September 12, 2017, Seattle, WA Uptime Institute today announced the launch of Uptime Institute Research, a new research organization aimed at bringing informed, practical and forward-looking information and insights to global data center professionals and stakeholders. The new research group will deliver services that enable members of Uptime Institute’s global community to access an ever-growing body of primary research from its global network of engineers, data center operators and partners.

Over the next several quarters, Uptime Institute Research will introduce research services to help both management and operations staff improve the practice and design of their infrastructure and allow executives to assess opportunities, develop strategies and better manage operational teams. The new group will also leverage expertise from globally recognized sister company 451 Research in areas such as vendor strategies, software, analytics, cloud services and networking.

“Uptime Institute became the de facto standard for assuring the operation of the business-critical elements within data centers. We are now in a position to advise our clients on managing the fabric of connected components, from the edge to the core, from the power plant up to the application,“ said Lee Kirby, president of Uptime Institute. “The complex hybrid infrastructures now forming in most companies must be able to provide the required levels of business services, regardless of where those services are derived. Everywhere you turn, new innovations emerge, including cloud computing, automation, hyper-converged infrastructure, IoT as well as unique power generation or distribution and advanced cooling designs. These advancements require the kind of practical, level-headed and big-picture assessment that is the hallmark of Uptime Institute and our newly-formed Uptime Institute Research group.”

A founding member, industry veteran Andy Lawrence is joining Uptime Institute Research as executive director. Lawrence has built his career focusing on innovative new solutions, emerging technologies and the opportunities found at the intersection of IT and infrastructure. In his new position at Uptime Institute Research, Lawrence intends to develop a forward-looking research program that will help the Uptime Institute community adapt to and prepare for the major changes expected in digital infrastructure over the next two decades.

“We have identified a critically important void in the industry,” said Lawrence. “Today you can obtain some good information from vendors, but it isn’t always complete, independent and trustworthy; or you can gather anecdotal information from end users. Uniquely, we are able to help our clients solve higher-order problems with our deep understanding of IT and critical infrastructure, and over 20 years of hands-on experience without bias or conflicting agendas. Due to the enormity of our existing client base, we have the opportunity to draw from their collective experience and share trends and ideas that can be put to work instantly, providing real value to our clients.”

Prior to joining the 451 Group, Lawrence was the co-founder of Infoconomy, a UK-based publishing and research company focusing on enterprise IT. He also set up several successful magazines, including Computer Business Review and Information Age, and launched research services as a director of ComputerWire, a research company. Previously, Lawrence served as a journalist and editor for many technology and business media outlets, including The London Times, Financial Times, Management Today and New Scientist. He has researched a wide range of enterprise technology topics, spanning innovation and disruption, automation, software, energy, sustainability, and market development.

About Uptime Institute
Uptime Institute is the IT industry’s most trusted and adopted global standard for the proper design, build and operation of data centers – the backbone of the digital economy. For over 20 years, Uptime Institute has been providing customers with the assurance that their digital infrastructure can perform at a level that is consistent with their business needs, across a wide array of operating conditions. With its data center Tier Standard & Certifications, Management & Operations reviews, Efficient IT Stamp of Approval, and accredited educational curriculum for data center professionals, Uptime Institute helps organizations optimize critical IT assets while managing costs, resources and efficiency. Uptime Institute has become the de facto standard for data center reliability, sustainability and efficiency. Today, thousands of companies rely on Uptime Institute to enable their digital-centric business success.

Uptime Institute has office locations throughout the world, including those in North and South America, Europe, U.A.E., Russia, and Asia.

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Uptime Institute Expands Data Center Leadership to Turkey

Brings Global Uptime Institute Symposium Series to the Region to Explore IT Infrastructure Trends and Innovation

August 1, 2017, Seattle, WA Uptime Institute the globally recognized data center authority today announced that due to significant regional demand and data center growth, it is expanding its highly successful Symposium series to include Istanbul, Turkey. Symposium 2017: Turkey will take place on November 29th at the Istanbul Marriott Hotel Sisli. This highly-focused service provider and end-user event is designed to bring executives and industry leaders together to share ideas on key issues currently facing data center owners and operators in the region.

In the Turkish market, new data center capacity is being added and certified by Uptime Institute at a rate that continues to outpace markets in Western, Eastern and Central Europe. This trend is largely driven by the Turkish government’s vision for increasing the ICT sector’s GDP contribution from 2.9 percent to 8 percent by 2026. As a whole, the region is focused on building a world class digital ecosystem across government, financial services, telecommunications and service provider sectors in order to support domestic and international trade.

The Symposium 2017: Turkey agenda is tailor-made for Infrastructure Leadership and Operations stakeholders who are focused on improving the performance, efficiency, and reliability of their business-critical infrastructure. It will address key strategies for deploying data centers that are reliable, efficient, and adaptive, with the ultimate goal of achieving IT infrastructure excellence.

The one-day program features case studies from leading IT organizations throughout the country, industry panels and keynotes from expert speakers on topics including:

  • Risk Management for IT Infrastructure
  • Data Center Design Trends and Challenges in Turkey
  • Common Operations Pitfalls in Even the Most Advanced Data Centers

An early preview of Symposium 2017: Turkey speakers includes:

  • Lee Kirby, President, Uptime Institute
  • Andy Lawrence, Research Director, Datacenter Technologies and Eco-Efficient IT, 451 Research
  • Philip Collerton, Managing Director EMEA, Uptime Institute

“In today’s digital-centric business landscape, data center owners and operators are under considerable pressure to design and operate their mission-critical infrastructure to meet increasingly rigorous standards,” said Phil Collerton, managing director, Uptime Institute, EMEA. “Industry executives in Turkey especially are experiencing the gravity of these requirements due to sustained IT infrastructure investments across the public and private sectors in the region. Our Symposium 2017: Turkey program will leave attendees with tangible, actionable strategies for designing, deploying and maintaining data centers that are reliable, efficient, and responsive to the business environment.”

About Uptime Institute
Uptime Institute is the IT industry’s most trusted and adopted global standard for the proper design, build and operation of data centers – the backbone of the digital economy. For over 20 years, Uptime Institute has been providing customers with the assurance that their digital infrastructure can perform at a level that is consistent with their business needs, across a wide array of operating conditions. With its data center Tier Standard & Certifications, Management & Operations reviews, Efficient IT Stamp of Approval, and accredited educational curriculum for data center professionals, Uptime Institute helps organizations optimize critical IT assets while managing costs, resources and efficiency. Uptime Institute has become the de facto standard for data center reliability, sustainability and efficiency. Today, thousands of companies rely on Uptime Institute to enable their digital-centric business success.

Uptime Institute has office locations throughout the world, including those in North and South America, Europe, U.A.E., Russia, and Asia.

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CNA Names Uptime Institute as New Allied Vendor

Chicago, Seattle, July 11, 2017 – CNA today announced that the independent advisory organization Uptime Institute has been named the newest member of its Allied Vendor Program.

CNA recognizes Uptime Institute for the creation and administration of the Tier Standards and Certifications for Data Center Design, Construction and Operational Sustainability, which help owners and operators mitigate risk and improve the performance of business-critical infrastructure.

Once these standards are implemented, data center owners and operators may experience fewer and shorter-lasting incidents. As a result, any insured who demonstrates commitment to these standards may qualify for more competitive insurance policy terms and pricing with CNA.

“Data outages or interruptions can be catastrophic, and we are continuously looking at ways to help our customers reduce their risk exposures. Even simple incidents can cost millions in lost revenues and significantly impact customer satisfaction,” said Stephen Douglas, Risk Control Consulting Director, CNA. “Uptime Institute helps CNA’s customers lower that risk through its Tier Certification of Operational Sustainability and M&O Stamp of Approval programs.”

“CNA recognizes the importance of Uptime’s data center management process certification as one of the most significant ways to reduce the number of incidents and limit their severity, which results in reduced downtime and its expense,” said Lee Kirby, President, Uptime Institute. “Uptime is proud to join CNA’s Allied Vendor Program to bring these savings to a larger number of owners and operators. Membership in CNA’s Allied Vendor Program enables more owner-operators to take advantage of the operational excellence we have seen in 1,000 data centers across the globe, while reducing their overall insurance costs.”

In 2007, CNA developed its Allied Vendor Program to provide its customers with access to additional risk control programming designed to create safer, more secure work environments. This program remains a key resource for providing tools to assist policy holders in mitigating risk and strengthens CNA's commitment of providing customers more than an insurance policy.

For more information on Uptime Institute or for a complete list of participating Allied Vendors, please visit CNA's Allied Vendor Program.

About CNA
Serving businesses and professionals since 1897, CNA is the country’s eighth largest commercial insurance writer and the 14th largest property and casualty company. CNA’s insurance products include commercial lines, specialty lines, surety, marine and other property and casualty coverages. CNA's services include risk management, information services, underwriting, risk control and claims administration. For more information, please visit CNA at www.cna.com. "CNA" is a registered trademark of CNA Financial Corporation. Certain CNA Financial Corporation subsidiaries use the "CNA" trademark in connection with insurance underwriting and claims activities.

Follow CNA (NYSE: CNA) on: Facebook | Twitter | LinkedIn | YouTube.

About Uptime Institute
Uptime Institute is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business critical infrastructure through innovation, collaboration, and independent certifications. Uptime Institute serves all stakeholders responsible for IT service availability through industry leading standards, education, peer-to-peer networking, consulting, and award programs delivered to enterprise organizations and third-party operators, manufacturers, and providers. Uptime Institute is recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operational Sustainability along with its Management & Operations reviews, FORCSS® methodology, and Efficient IT Stamp of Approval.

See further information on the Uptime Institute Tier Certification programs and M&O Stamp of Approval.

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Uptime Institute Awards Its 1000th Certification

Tier Certifications more than triple in the past 5 years, enabling data center operators across the globe to increase data center efficiency and performance

Seattle, WA, June 27, 2017Uptime Institute today announced the company has completed its 1000th certification and is experiencing substantial growth in all geographies worldwide. Over the past five years, Tier certifications have more than tripled, reflecting the global industry demand for predictable levels of performance that can only be achieved through an impartial assessment of the design, construction, overall efficiency, and operational reliability of business-critical infrastructure.

“The data center industry has changed dramatically over the past few years. As the world becomes increasingly digital-centric, organizations want to treat data centers as a utility with guaranteed levels of performance and capacity,” said Lee Kirby, president of Uptime Institute. “The Tier Standard continues to be the most recognized and adopted standard for assessing mission critical infrastructure. Its focus on price vs. performance enables organizations to align their IT costs structures with their business service delivery strategies. Our freely available Tier Standards and the associated Operating Standards we publish enable organizations to directly support their business growth through better design, construction, maintenance and optimization of their data center facilities.”

Uptime Institute’s Tier Standard is the industry’s de facto standard for data center performance and reliability. Based on performance objectives and behaviors, Uptime Institute’s Tier Standard is timeless and is designed to be flexible in approach and adaptable to the latest technologies and economics. Additionally, Uptime Institute continuously expands its business services assessment portfolio, introducing new programs like Management and Operations (M&O) reviews and the Efficient IT Stamp of Approval. Rather than specifying specific technologies or rigid design requirements and operational processes, the Uptime Institute portfolio of offerings are objective-based, which means each solution accommodates new technologies and innovative approaches to data center design, build and operations to make them highly efficient and predictable.

“Our intention has always been to make the Tier Standards flexible and adaptable to any new technology that presented itself. So, it’s gratifying to see them accelerate the adoption of technology advancements and major shifts in computing approaches within the data center industry,” said Pitt Turner, Global Executive of the Uptime Institute Networks and one of the original authors of the Tier Standards. “Uptime Institute has been certifying data centers for more than 10 years in more than 85 countries. There’s a reason we’ve reached 1000 certifications of data centers on their expected performance and why that number will continue to grow. Uptime Institute provides unbiased vendor neutrality and global consistency administered by our teams of professional engineers located in every major geography around the planet. We have the sheer depth of data center experience needed at any scale to ensure that the industry can design, build and manage the most reliable IT infrastructures today.”

FORTRUST, a Denver-based data center solutions provider, operates a colocation facility that holds a Tier III Certification of Constructed Facility and has achieved Tier III Gold Certification of Operational Sustainability. “We’ve experienced firsthand how Uptime Institute’s Tier Standards and operational assessments can be a major competitive differentiator for us, increasing the value of our services for our customers and reducing our costs to deliver them,” said Robert McClary, chief operating officer of FORTRUST. “The certification process and risk mitigation work we’ve undertaken has dramatically improved our facility’s performance, efficiency and reliability. In fact, we even lowered the risks associated with downtime so significantly that our insurance provider reduced our policy premiums by more than 10 percent.”

Uptime Institute continues to expand with the addition of new teams of professional engineering practitioners located in all major regions, along with adding two key senior executives to keep up with client demand. Key new hires include Matt Thoene, senior vice president, global operations and Mark Harris, senior vice president of marketing. Both individuals bring to the organization extensive data center and IT Infrastructure experience along with their core sales and marketing expertise.

About Uptime Institute
Uptime Institute is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business critical infrastructure through innovation, collaboration, and independent certifications. Uptime Institute serves all stakeholders responsible for IT service availability through industry leading standards, education, peer-to-peer networking, consulting, and award programs delivered to enterprise organizations and third-party operators, manufacturers, and providers. Uptime Institute is recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operational Sustainability along with its Management & Operations reviews, FORCSS® methodology, and Efficient IT Stamp of Approval.

Uptime Institute ­­– The Global Data Center Authority®, a division of The 451 Group, has office locations in the U.S., Mexico, Costa Rica, Brazil, U.K., Spain, U.A.E., Russia, Taiwan, Singapore, and Malaysia. 

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Uptime Institute Symposium Returns to Las Vegas to Examine Achieving IT Infrastructure Excellence in the Hybrid Cloud

Symposium 2017 Agenda includes Powerhouse Lineup of Speakers and Sessions

Seattle, WA, May 9, 2017Uptime Institute the globally recognized data center authority today announced Symposium 2017: Las Vegas, set for September 18th at the Bellagio Hotel. This year’s focus – “Achieving IT Infrastructure Excellence in the Hybrid Cloud” – is designed to equip delegates with strategies for deploying and managing data centers that are reliable, efficient and responsive to today’s business environment, as well as adaptable to future industry shifts.

An end-user only event, Symposium: Las Vegas will gather senior-level data center and IT professionals from across the nation to discuss top issues facing data center owners and operators today. The event will feature an exciting keynote and plenary sessions in which expert speakers will address key considerations and trends for the data center and IT infrastructure industry.

Topics include:

  • The Critical Requirements for Enterprise IT in a Cloud-Enabled World
  • Integrating Corporate Sustainability, Risk/Governance, and Finance into your IT Strategy
  • Organizational Ownership, Benefits and Deployment of Multi-Site IT Resiliency Strategies
  • Measuring and Articulating Operational Excellence
  • Strategies for Effective Decision-Making and Management in Public and Private Clouds

An early preview of speakers for Symposium: Las Vegas include:

  • Kelly Shea, Global Sustainability Staff Engineer for Data Centers, LinkedIn
  • Lee Kirby, President, Uptime Institute
  • Andy Lawrence, Research Vice President, Data Center Technologies & Eco-Efficient IT, Foresight Project, 451 Research
  • Matt Stansberry, Senior Director of Content & Publications, Uptime Institute
  • Rhonda Ascierto, Research Director, Data Center Technologies and Eco-Efficient IT, 451 Research
  • Kelly Morgan, Research Vice President, Services, 451 Research
  • And more to come

“It is becoming increasingly difficult to navigate the growing complexity of a multi-site, multi-platform hybrid cloud world,“ said Matt Stanberry, senior director of content & publications, Uptime Institute. “At Symposium 2017: Las Vegas, we will help attendees make sense of how cloud adoption, public and private, is shaping enterprise IT’s investment in facilities, staffing and other key areas. We’ll examine topics like corporate sustainability, risk/governance and demonstrating value outside of the traditional IT silo. This event was designed from the ground up to help attendees understand their critical role in IT as the industry transforms to cloud-enabled approaches.”

About Uptime Institute
Uptime Institute is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business critical infrastructure through innovation, collaboration, and independent certifications. Uptime Institute serves all stakeholders responsible for IT service availability through industry leading standards, education, peer-to-peer networking, consulting, and award programs delivered to enterprise organizations and third-party operators, manufacturers, and providers. Uptime Institute is recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operational Sustainability along with its Management & Operations reviews, FORCSS® methodology, and Efficient IT Stamp of Approval.

Uptime Institute ­­– The Global Data Center Authority®, a division of The 451 Group, has office locations in the U.S., Mexico, Costa Rica, Brazil, U.K., Spain, U.A.E., Russia, Taiwan, Singapore, and Malaysia. 

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Uptime Institute Annual Survey Results: Enterprise-owned Data Centers Still Primary Compute Venue

While enterprises are moving some applications to the public cloud, the vast majority of enterprise IT workloads are hosted in enterprise-owned and colocation data centers

Seattle, WA, May 1, 2017Uptime Institute today announced the findings of its seventh annual Data Center Industry Survey, which examines the key trends and developments shaping today’s IT infrastructure industry. The results reveal that while the majority of IT organizations are moving some of their workloads to the cloud, the percentage of workloads residing in enterprise-owned/operated data centers has remained stable at 65 percent since 2014. The takeaway is that with the explosive growth in business critical applications and data, enterprises continue to see the data center as not just important, but essential to their their digital-centric strategies.

“The survey findings reflect several key trends that are acting together as a powerful catalyst for change within the industry. Increased performance at the processor level, further expansion of server virtualization, and the adoption of cloud computing have all created an IT foundation that differs greatly from those seen just 5 years ago,” said Matt Stansberry, senior director of content and publications at Uptime Institute. “Through this change, enterprise-owned data centers have remained a central component. We urge data center and IT professionals to focus on the business aspects of running their IT foundation, creating sets of repeatable processes to make it work efficiently and adopting new technologies and solutions when the business demands it.”

Additional Survey Findings:

  • Data center budgets strong in 2017. Compared to 2016, nearly 75 percent of companies’ data center budgets have increased or stayed consistent this year.
  • Enterprise-owned and colocation data centers still primary compute venue. On average, respondents report that nearly two-thirds of their IT assets are currently deployed in their own data centers, with 22 percent deployed in colocation or multi-tenant data center providers, and 13% deployed in the cloud.
  • IT resilience is growing, complementing redundancy. The majority of companies (68 percent) rely on IT-based resiliency. Using an IT architecture with multiple, geographically distributed data centers, they rely on live application failover in the event of an outage. At the same time, 73 percent of respondents said they are not deploying lower redundancy physical data center sites despite increased adoption of IT-based resilience.
  • Downtime matters. More than 90 percent of data center and IT professionals believe their corporate management is more concerned about outages now than they were just a year ago.
  • Metrics and business. While 90 percent of organizations conduct root cause analysis of any IT outage, only 60 percent report that they measure the cost of downtime as a business metric.

Uptime Institute will be holding a webinar on Tuesday, May 2 to deliver in-depth analysis and commentary on key findings from this year’s survey. Topics will include the impact cloud computing has on capacity planning, major challenges facing IT infrastructure organizations today, the adoption rates for new technologies, and more.

For more information on the survey results, and to sign up for the webinar, click here.

The seventh annual Uptime Institute Data Center Industry Survey was conducted via email in early 2017 and includes perspectives from more than 1,000 data center professionals and IT practitioners across the globe.

About Uptime Institute
Uptime Institute is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business critical infrastructure through innovation, collaboration, and independent certifications. Uptime Institute serves all stakeholders responsible for IT service availability through industry leading standards, education, peer-to-peer networking, consulting, and award programs delivered to enterprise organizations and third-party operators, manufacturers, and providers. Uptime Institute is recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operational Sustainability along with its Management & Operations reviews, FORCSS® methodology, and Efficient IT Stamp of Approval.

Uptime Institute ­­– The Global Data Center Authority®, a division of The 451 Group, has office locations in the U.S., Mexico, Costa Rica, Brazil, U.K., Spain, U.A.E., Russia, Taiwan, Singapore, and Malaysia. 

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Uptime Institute Achieves CPD Accreditation for All Offerings

IT Professionals Now Receive Continuing Professional Development Credits for Entire Uptime
Training Curriculum, Symposium and Uptime Network Conference Attendance

Seattle, WA, March 21, 2017Uptime Institute today announced Continuing Professional Development (CPD) Accreditation by the UK-based CPD Standards Office for the company’s entire curricula of data center and facilities management training courses, the annual symposium and regionally conducted advocate network meetings. These sessions closely align to Uptime Institute’s globally-recognized Tier Classification System used as the standard-bearer in data center design, construction, management and operations.

“The CPD Standards Office is delighted to have accredited Uptime Institute as a formal CPD provider,” said Amanda Rosewarne, Director of Accreditation and Research, the CPD Standards Office. “We look forward to working together to maintain industry standards, whilst recognizing through our accreditation, the quality of course delivery they already provide. We also extend a warm welcome to Uptime Institute in becoming a member of the CPD Standards global community.”

Uptime Institute Training Offerings recognized by The CPD Standards Office for CPD credits:

  • Formal Classroom Curriculum
    Classroom style learning of the key concepts required in modern data center design, build and operations along with the ability to practice these concepts
    • Accredited Tier Designer series (ATD), focused on data center design
    • Accredited Tier Specialist (ATS), focused on delivering availability and uptime
    • Accredited Operations Specialist (AOS), focused on Management and Operations
  • Advanced Seminars
    Advanced seminar content which focuses on in-depth detail associated with any of the requirement categories of data center lifecycle.
    • Advanced Electrical Solutions & Tiers
    • Advanced Mechanical Solutions & Tiers
    • Advanced Principles in Data Center Infrastructure Management
    • Advanced Practices in Data Center Cost Management
  • Uptime Institute Symposium
    This program focuses on strategies for deploying data centers that are reliable, efficient, and responsive to the business environment with the ultimate goal of achieving IT Infrastructure Excellence. Upcoming events include Symposium: Las Vegas, September 18th, and Symposium: Barcelona, December 5th and 6th.
  • Uptime Institute Network
    A formal membership of owners and operators to discuss current trends, evidence-based best practice observations, benchmarking, detailed error and incident tracking via Uptime’s data repository of more than 20 years of incident triage and diagnostics.

“For two decades, Uptime Institute has been recognized by data center industry professionals as the essential source of industry-standard design, build and management training. We have thousands of graduates around the globe that are able to do a better job because of the knowledge and hands-on experience they have gained from Uptime Institute,” said Mark Harris, Senior Vice President, Marketing, Uptime Institute. “Most significant is the recognition of Uptime Institute for its leadership as a learning organization. Every public forum that Uptime Institute conducts receives CPD credits including training courses, Symposium and Network conferences. This passionate pursuit of continuous learning significantly contributes to greater overall industry performance and a stronger workforce for its data center professionals.”

For More Information:
Let Uptime Institute help propel your career to the next level. More information can be found here.

About Uptime Institute
Uptime Institute is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business critical infrastructure through innovation, collaboration, and independent certifications. Uptime Institute serves all stakeholders responsible for IT service availability through industry leading standards, education, peer-to-peer networking, consulting, and award programs delivered to enterprise organizations and third-party operators, manufacturers, and providers. Uptime Institute is recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operational Sustainability along with its Management & Operations reviews, FORCSS® methodology, and Efficient IT Stamp of Approval.

Uptime Institute ­­– The Global Data Center Authority®, a division of The 451 Group, has office locations in the U.S., Mexico, Costa Rica, Brazil, U.K., Spain, U.A.E., Russia, Taiwan, Singapore, and Malaysia. 

About The CPD Standards Office
The CPD Institute serves public interest by helping to raise the effectiveness of professionals through the promotion of CPD as an important and integral element of lifelong learning. The Institute offers membership to individual professionals who are keen to undertake formal CPD to aid their career.

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Uptime Institute Extends Professional Curriculum for Engineering & Facilities Management Career Advancement, Adds New Accreditations for Management & Operations

Provides New Professional and Expert Classifications to Educational Roster
Along with Advanced Seminars for Ongoing Career Development Opportunities

Seattle, WA – December 6, 2016Uptime Institute today announced new career advancement opportunities specifically for data center professionals aligned to the globally recognized Tier Classification System. The new curricula led by senior faculty, results in professional designations respected throughout the industry. The additions include the Accredited Operations Specialist (AOS), an educational course curriculum designed to achieve a complete understanding of the concepts and criteria to develop a comprehensive world class Management and Operations program for a critical facility. The course expansion extends to the well-established Accredited Tier Specialist (ATS) and Accredited Tier Designer (ATD), adding the new Professional and Expert designations to current course offerings.

“Working in critical facilities requires constant vigilance and attention to detail. Our customers have told us that they want to continue to learn and grow, they understand that this is a field of constant innovation and development, and we are excited to provide new paths to career advancement based on our Tier Classification System,” said Lee Kirby, President of Uptime Institute. “Adding the Accredited Operations Specialist (AOS) designation is our next step in the growth of our fast-growing Management & Operations Stamp of Approval program offering, and the further extension of the Operational Sustainability offering which teaches the processes and knowledge required to implement industry-recognized behaviors that drive critical facility excellence.”

The Uptime Institute curriculum provides courses for a variety of job functions. The Accredited Tier Designer series of courses (ATD) is a technically focused curriculum for individuals responsible for data center design. The Accredited Tier Specialist (ATS) provides instruction for individuals responsible for data center uptime. Along with the new AOS course offerings, accreditation has extended beyond the specialist designations to include Professional and Expert to provide a vehicle for longer term career advancement opportunities. Information on how to attain the Professional and Expert designations may be found on the Uptime Institute website.

New Advanced Development Track:
Uptime Institute is also adding new Advanced Seminars to further enhance the abilities of data center professionals to achieve further credentials and explore new educational content. These Advanced Seminars can be applied to the Professional and Expert requirements.

The following Advanced Seminars will be offered in early 2017:

  • Advanced Electrical Solutions & Tiers
  • Advanced Mechanical Solutions & Tiers
  • Advanced Principles in Data Center Infrastructure Management
  • Advanced Practices in Data Center Cost Management

(Note: additional seminar courses and new content are planned for the latter part of 2017)

All Uptime Institute one-day, in-person seminars provide focused in-depth reviews on topics that are key to growth and development, taught by senior Uptime Institute staff.

About Uptime Institute
Uptime Institute is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business critical infrastructure through innovation, collaboration, and independent certifications. Uptime Institute serves all stakeholders responsible for IT service availability through industry leading standards, education, peer-to-peer networking, consulting, and award programs delivered to enterprise organizations and third-party operators, manufacturers, and providers. Uptime Institute is recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operational Sustainability along with its Management & Operations reviews, FORCSS® methodology, and Efficient IT Stamp of Approval.

Uptime Institute ­­– The Global Data Center Authority®, a division of The 451 Group, has office locations in the U.S., Mexico, Costa Rica, Brazil, U.K., Spain, U.A.E., Russia, Taiwan, Singapore, and Malaysia. 

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LinkedIn’s Flagship Data Center, One of the World’s Most Efficient and Resilient, Achieves Uptime Institute’s Efficient IT Stamp of Approval

HILLSBORO, Ore. – November 17, 2016Uptime Institute today announced that LinkedIn has been awarded the Efficient IT (EIT) Stamp of Approval for LinkedIn’s data center in Infomart Portland. The Efficient IT Stamp of Approval by Uptime Institute is a complete evaluation of enterprise leadership, operations, and computing infrastructure designed to help organizations lower costs and increase efficiency, and leverage technology for good stewardship of corporate and environmental resources. This award for Efficient IT certifies an organization’s sustainable leadership in IT, evidencing better control of how resources are both consumed and allocated.

The new facility serves as LinkedIn’s premier data center for innovative design, diligent operations, and good stewardship of corporate and environmental resources. This is the first enterprise colocation partnership to receive the Efficient IT Stamp of Approval and currently holds the highest Efficient IT rating worldwide. The Portland site allows the organization direct access to green power, one of LinkedIn’s specific criteria for data centers. Other assets include network diversity, expansion capabilities, power quality, environmental impact, and talent opportunities. The goal is to provide LinkedIn members with fast, resilient and environmentally responsible services.

“Our newest data center is a big step forward, allowing us to adopt a hyperscale architecture while being even more efficient about how we consume resources,” says Sonu Nayyar, VP of Production Operations & IT for LinkedIn. “Uptime Institute’s Efficient IT Stamp of Approval is a strong confirmation that our management functions of IT, data center engineering, finance, and sustainability are aligned. We look forward to improving how we source energy and ultimately reaching our goal of 100 percent renewable energy.”

LinkedIn’s Portland data center is powered with low-carbon power sourced from the Bonneville Power Administration, one of the largest suppliers of hydroelectric power in the U.S. To further optimize efficiency, in order to meet a dynamic and energy dense load profile, LinkedIn chose an innovative cooling design element that adjusts to the variable heat load. LinkedIn’s Portland data center also features advanced monitoring for maximized environmental control.

“We are honored to be chosen by LinkedIn for this project. Both our organizations place great value on efficiency, and we knew this project would be special from the moment we began collaborating on design. Efficiency and sustainability are achieved through superior control of resources, not sacrificing performance or availability,” adds John Sheputis, President of Infomart Data Centers. “We are proud to play a supporting role and view this award as further evidence of Infomart’s long-term commitment to working with customers to create the most sustainable IT operations in the world.”

“Congratulations to LinkedIn for the organizational achievement of the Efficient IT Stamp of Approval,” remarks Julian Kudritzki, Chief Operating Office for Uptime Institute. “As we developed Efficient IT, we looked for a way to prioritize management action. The Portland data center showcases organizational commitment around the best use of IT investments. LinkedIn is a company that stands behind its mandate of continuous improvement and truly validates Uptime Institute’s holistic and outcome-based approach of Efficient IT.”

About Uptime Institute
Uptime Institute is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business critical infrastructure through innovation, collaboration, and independent certifications. Uptime Institute serves all stakeholders responsible for IT service availability through industry leading standards, education, peer-to-peer networking, consulting, and award programs delivered to enterprise organizations and third-party operators, manufacturers, and providers. Uptime Institute is recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operational Sustainability along with its Management & Operations reviews, FORCSS® methodology, and Efficient IT Stamp of Approval.

Uptime Institute ­­– The Global Data Center Authority®, a division of The 451 Group, has office locations in the U.S., Mexico, Costa Rica, Brazil, U.K., Spain, U.A.E., Russia, Taiwan, Singapore, and Malaysia. 

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Uptime Institute Symposium: China Announced in Shanghai 22 March 2017

First China Event Addresses Issues Unique to Region

SEPTEMBER 8, 2016, SEATTLE, WA – Uptime Institute, the globally recognized data center authority today announced Uptime Institute Symposium: China set for 22 March 2017 in Shanghai at the Grand Hyatt. The Uptime Institute Symposium: China is designed to directly focus on both the opportunities and unique issues and assets in China, coupled with the ability for broader discussion on pressing global innovations and challenges.

This senior-level, exclusive event allows delegates to hear from Uptime Institute senior resources on key issues and topics on the data center and IT infrastructure landscape. Topics will range from a keynote and plenary sessions that speak to global issues and trends along with local issues presented by area experts and select guest speakers. The program will focus on the strategies for deploying data centers that are reliable, efficient, and responsive to the business environment with the ultimate goal of achieving IT Infrastructure Excellence.

“There is a considerable ongoing investment in China and coupled with rapid technological changes, there is continuous pressure on data center owners and operators to design and operate their mission-critical facilities to the very highest standards,” said Lee Kirby, president of Uptime Institute. “With our regional Uptime Institute Symposium: China, we combine deep executive level discussions with our data center and IT infrastructure experts along with regional executives deeply familiar with what is going on in the local markets to help solve specific issues. This will help individually address each market area to delve into local needs and requirements and help them to achieve their goals.”

An early snapshot of Uptime Institute Symposium: China sessions includes:
  • Ensuring the Performance of Your Data Center Facilities
  • The Organizational Imperative and Business Benefit of Efficient IT
  • How to Avoid a DCIM Procurement Disaster
  • Common Operations Pitfalls in Even the Most Advanced Data Centers
  • Guidance for Selecting IT Infrastructure Partners
  • Tiers Demystified: An explanation of the Uptime Institute Tier Certification Process
  • Complex Systems Failures: Solving Human Error at the Management Level
  • Commissioning & Testing: Why this Step is So Crucial to the Success of Your Capital Project
  • Lurking Vulnerabilities: Common Operations Pitfalls in even the Most Advanced Data Centers

The regional events are a strategic shift for Uptime Institute in order to bring Symposia to a number of markets around the globe, beginning in Dubai 7 December, 2016 at Uptime Institute: Middle East, and China in March of 2017. A full 2017 events calendar will be available from Uptime Institute soon. Additionally, Uptime Institute will participate in a number of important Data Center events from our sister division, 451 Research. These include the launch of Data Center Executive Summit in New York, 8 November, and an extended presence at the London-based Data Centre Executive Summit on 20 October.

About Uptime Institute
Uptime Institute is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business critical infrastructure through innovation, collaboration, and independent certifications. Uptime Institute serves all stakeholders responsible for IT service availability through industry leading standards, education, peer-to-peer networking, consulting, and award programs delivered to enterprise organizations and third-party operators, manufacturers, and providers. Uptime Institute is recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operational Sustainability along with its Management & Operations reviews, FORCSS® methodology, and Efficient IT Stamp of Approval.

Uptime Institute ­­– The Global Data Center Authority®, a division of The 451 Group, has office locations in the U.S., Mexico, Costa Rica, Brazil, U.K., Spain, U.A.E., Russia, Taiwan, Singapore, and Malaysia. 

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Cloud Transition Faster Than You Think According To Uptime Institute 2016 Data Center Industry Survey

Survey Findings Show Industry Poised For Major Realignment, With Need to Better Emulate Service Providers

JUNE 22, 2016, SEATTLE, WA – Uptime Institute, the globally recognized data center authority, today announced the results of the 2016 Uptime Institute Data Center Industry Survey. The sixth annual survey provides an overview of the major trends shaping IT infrastructure delivery and strategy. According to survey findings, 50% of senior enterprise IT executives expect the majority of IT workloads to reside off-premise in cloud or colocation sites in the future. Of those respondents 70% expect that shift to occur by 2020, and 23% expect the shift will happen by next year.

“The shift is occurring, and our findings show an industry in a state of flux,” said Matt Stansberry, Director of Content and Publications for Uptime Institute. “We saw the trends lining up beginning with our 2013 survey, noting that enterprise IT teams were not effectively communicating data center cost and performance metrics to their C-level executives. The business demand for agility and cost transparency has driven workloads to the public cloud. Our counsel to data center and IT professionals is to become more effective at articulating and showcasing their value to the business.”

Uptime Institute Survey findings since 2013 have shown that the majority of respondents report some percentage of their IT portfolio resides outside of their enterprise-owned data centers, either in the cloud or some form of off-premise computing. But the annual Data Center Industry Survey takes the pulse of the legacy, on-premise enterprise IT and data center operations teams, many of which are not motivated or inclined to move to cloud. Previous results likely underrepresented the shift to cloud computing, as business units deployed in the cloud without IT Operations or Data Center personnel involvement. IT as a whole needs to move away from its current role as a slow-moving centralized provider, and instead direct corporate governance across the various business lines – evaluating security, costs, and performance of IT for the business. Additionally, legacy enterprise IT groups need to develop clearer messages to the business to articulate their value and efficacy.

Enterprise Related Findings Include:
  • Many legacy enterprise IT departments are shrinking, due to budget pressures, IT hardware advances and the outsourcing of workloads to cloud and colocation providers.
  • For the last five years, approximately 50% of enterprise IT departments have reported flat or shrinking of overall budgets (combined spend for on-premise technology infrastructure of IT and data center facilities). This figure has remained steady in each Uptime Institute survey. Some enterprise IT organizations are receiving modest budget increases, but fewer than 10% are realizing significant growth.
  • 55% of enterprise-managed server footprints are flat or shrinking
  • Colocation providers had experienced tremendous growth in the last 5 years, but shrinking enterprise IT deployments are now impacting capital project cycles across the board.
High Customer Satisfaction with Colocation:
  • 50% of respondents are satisfied or very satisfied with primary provider
  • 7% said they were dissatisfied or very dissatisfied
  • In 2015, enterprise IT organizations reported slightly more outages in their enterprise-owned sites over a 2-year period than their colocation service providers
Outsourcing Model is Not the Answer to all Problems:
  • 40% of enterprise respondents are paying more for colocation contracts than initially planned
  • Nearly 1/3 experiences an outage at a colocation vendor site
  • Over 60% said the penalty clause in their Service Level Agreement (SLA) would not adequately offset the cost of that outage to the business

Enterprise organizations paying a premium for a 3rd party to deliver data center capacity should hold service providers to higher standards. There is room for improvement in vetting, negotiating and managing those relationships.

The Uptime Institute survey findings show that competition from service providers threatens the relevance or very existence of enterprise IT teams. Leading enterprise IT organizations will be most successful by driving efficiency and transparency in their own assets, and providing corporate governance over security, costs, efficiency and performance of Service Providers for end users.

The sixth annual Uptime Institute Data Center Industry Survey was conducted via email in February, 2016 and includes global responses from over 1,000 data center operators and IT practitioners.

About Uptime Institute
Uptime Institute is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business critical infrastructure through innovation, collaboration, and independent certifications. Uptime Institute serves all stakeholders responsible for IT service availability through industry leading standards, education, peer-to-peer networking, consulting, and award programs delivered to enterprise organizations and third-party operators, manufacturers, and service providers. Uptime Institute is recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operational Sustainability (now over 700 certifications globally) along with its Management & Operations reviews, FORCSS® methodology, and Efficient IT Stamp of Approval.

Uptime Institute ­­– The Global Data Center Authority®, a division of The 451 Group, has office locations in the U.S., Mexico, Costa Rica, Brazil, U.K., Spain, U.A.E., Russia, Taiwan, Singapore, and Malaysia. 

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Uptime Institute Appoints R. Lee Kirby to New Position of President

Executive Leadership Changes Designed to Accelerate Company’s Global Growth and Expansion

APRIL 11, 2016, SEATTLE, WA - Uptime Institute, the globally recognized data center expert today announced the appointment of R. Lee Kirby to President of Uptime Institute. Kirby had previously held the position of Chief Technology Officer, providing thought leadership and technical vision. Julian Kudritzki retains the position of Chief Operating Officer and now takes on the direct leadership of important new strategic initiatives for the company with the new Efficient IT and Corporate Governance Advisory Services, standardizing global data center portfolios, and reducing resource consumption in IT infrastructure.

"These changes are intended to streamline reporting relationships, further align the organizational structure, and support global industry leadership,” said Martin V. McCarthy, Group Chairman and CEO of The 451 Group, Uptime Institute parent company. “Lee Kirby has driven the maturation and adoption of operational services and has played a key role in our strategic growth during his 3-year tenure at Uptime Institute. In his role as COO, Julian Kudritzki, a veteran of more than a decade at Uptime, has been fundamental to the success of Uptime Institute’s Tier Certification Services and now plays a critical role working directly with me as we broaden our position in the data center with strategic initiatives geared toward Efficient IT and IT Governance. We are all proud of the accomplishments of these talented individuals."

Kirby has more than 30 years of experience in all aspects of information systems, strategic business development, finance, planning, human resources and administration in both the private and public sectors. His core technical competency has focused on improving the performance of critical infrastructure through sustainable solutions that reduce power and water consumption across all industries. His leadership from business strategy development and a focus on sustainable operations has repeatedly driven value to all stakeholders. In addition to his years as a successful technology industry leader, Kirby had a successful military career of over 36 years (Ret. Colonel, US Army) and continues to serve as an advisor to many veteran support organizations.

About Uptime Institute
Uptime Institute is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business critical infrastructure through innovation, collaboration, and independent certifications. Uptime Institute serves all stakeholders responsible for IT service availability through industry leading standards, education, peer-to-peer networking, consulting, and award programs delivered to enterprise organizations and third-party operators, manufacturers, and providers. Uptime Institute is recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operational Sustainability along with its Management & Operations reviews, FORCSS® methodology, and Efficient IT Stamp of Approval.

Uptime Institute ­­– The Global Data Center Authority®, a division of The 451 Group, has office locations in the U.S., Mexico, Costa Rica, Brazil, U.K., Spain, U.A.E., Russia, Taiwan, Singapore, and Malaysia. 

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Uptime Institute Symposium: Middle East Announced for December 7 in Dubai

Reveals Strategic Global Format to Address Issues Unique to Regions

APRIL 4, 2016, SEATTLE, WA - Uptime Institute, the globally recognized data center expert today announced Uptime Institute Symposium: Middle East set for December 7, 2016 in Dubai at the Ritz Carlton. The Uptime Institute Symposium: Middle East marks a strategic shift for Uptime Institute events, with plans to bring Symposia to a number of markets around the globe. The new regional conferences will be better able to directly address both the opportunities and unique issues of each region, coupled with the ability for broader discussion on global issues.

In recent years, up to a quarter of delegates of the United States-based Uptime Institute Symposium traveled from outside North America to participate in the event. In 2015 alone, attendees came from over 30 countries to participate. In that timeframe, Uptime Institute also hosted over a dozen invitation-only Leadership Conferences in 10 countries. The large number of international audiences in attendance at Symposium, coupled with the extensive interest in the over-subscribed Leadership Conferences, showed the need to host larger events outside the US to help Infrastructure Leadership and Operations stakeholders around the world improve the performance, efficiency and reliability of their business critical infrastructure.

"After 10 successful years of Uptime Institute Symposium in the United States, we are proud to expand Symposium across the world. Taking Symposium overseas gives us the ability to more effectively address both market-level and global industry challenges," said Julian Kudritzki, Chief Operating Officer of Uptime Institute. "We are excited to support deep executive level roundtables as well as serve the needs of data center and IT infrastructure experts. This model will blend the market-specific with global trends and innovations. We are pleased to begin hosting multiple Symposia launching first in the Middle East with China to follow shortly thereafter."

At Uptime Institute Symposium: Middle East, delegates will hear from Uptime Institute executives on key issues and topics on the data center and IT infrastructure landscape. Topics will range from a keynote and plenary sessions that speak to global issues and trends along with uniquely local issues presented by area experts and guest speakers.

An early snapshot of Uptime Institute Symposium: Middle East sessions includes:

  • Tiers Demystified: An explanation of the Uptime Institute Tier Certification Process
  • Complex Systems Failures: Avoiding Outages Due to Human Error
  • Mission Critical Commissioning: Why this Step is Critical to the Success of Your Capital Project
  • Lurking Vulnerabilities: Common Operations Pitfalls in even the Most Advanced Data Centers
  • And more

The Uptime Institute Symposium will return to the U.S. in 2017 with both new and familiar components, a full 2017 calendar will be available soon. Additionally, Uptime Institute will participate in a number of important Data Center events from our sister division, 451 Research. These include the launch of Data Center Executive Summit in New York, November 8 and extended presence at the London-based Data Centre Executive Summit on October 20.

About Uptime Institute
Uptime Institute is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business critical infrastructure through innovation, collaboration, and independent certifications. Uptime Institute serves all stakeholders responsible for IT service availability through industry leading standards, education, peer-to-peer networking, consulting, and award programs delivered to enterprise organizations and third-party operators, manufacturers, and providers. Uptime Institute is recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operational Sustainability along with its Management & Operations reviews, FORCSS® methodology, and Efficient IT Stamp of Approval.

Uptime Institute ­­– The Global Data Center Authority®, a division of The 451 Group, has office locations in the U.S., Mexico, Costa Rica, Brazil, U.K., Spain, U.A.E., Russia, Taiwan, Singapore, and Malaysia. 

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BPM Practices Come to the Data Center with Uptime Institute’s Management & Operations Stamp of Approval

Business Excellence and Standardization Key to Cost Savings and Success

MARCH 22, 2016, SEATTLE, WA – Uptime Institute, the globally recognized data center expert, applies principles of business process management (BPM) along with unparalleled data center knowledge and expertise to provide an independent third-party assessment for data center management and operations with the Management and Operations (M&O) Stamp of Approval. With continued demand for data across all business functions, today’s IT and data center infrastructure stakeholders are under continuous pressure to deliver value while maintaining cost and efficiency and the M&O Stamp of Approval provides the guidance and framework to drive best practices for the effective management and operations of a data center.

The Uptime Institute M&O Stamp of Approval was developed around the belief that facility management issues are fixable, frequently without a major resource commitment, providing the greatest opportunity to reduce risks to data center availability. With data center operations running 24x7, companies need to keep business running efficiently. The Uptime Institute M&O Stamp of Approval provides a means to conduct risk analysis at a portfolio level and provide senior management with the information needed to make informed decisions on whether to accept the risk identified in the report or take the corrective actions required to mitigate risks. Additionally, in today’s margin-centric world, the M&O Stamp of Approval allows companies to get the most of their facility and related assets and realize cost savings through these efforts.

“Clients who achieve the Uptime Institute M&O Stamp of Approval demonstrate an organizational commitment to operational excellence and specific aptitude for risk management. The M&O Stamp of Approval is a key underwriting consideration. Clients may realize premium savings in Property, Errors & Omissions (E&O), General Liability and Workers Compensation programs,” said Stephen Douglas, Risk Control Director for Technology, CNA. “Uptime Institute’s M&O Stamp of Approval assesses behaviors in data center operations management which additionally benefits reliability, availability and IT performance.”

The Uptime Institute M&O Stamp of Approval is designed to work across groups and departments, cultures and practices. The assessment reviews areas for improvement along with what is working well, to enable management to improve results across the data center portfolio. This serves to build highly effective teams with shared objectives.

“Our customers tell us that many operations and staff decisions were chosen on price alone,” said Julian Kudritzki, Chief Operating Officer of Uptime Institute. “Why put important data at risk when the Uptime Institute M&O Stamp of Approval can provide peace of mind, validating the effectiveness of risk management measures and programs?”

Benefits in achieving the Uptime Institute M&O Stamp of Approval include:

  • Ensures that optimum staffing configuration is in place to support business presence objective
  • Confirms that plans are in place to maintain a collaborative culture and continuous training to avoid attrition. For example, the average cost to replace a mid-level employee with an average salary of $80,000 is $120,000, or 150 percent of their annual salary. (SOURCE: TLNT/EREMEDIA)
  • Small changes can reap big benefits, for example, operating set points are routinely checked, and temperatures that can be adjusted by 6-10 degrees. In a large data center, a one degree change can result in an average of $1 million in annual savings.
  • Potential premium savings in your insurance program.
  • A recent 451 Research survey found that aligning data center processes is in the Top 3 of enterprise IT priorities. This goal can only be achieved through collaboration by the multiple groups responsible for the data center. The cohesion for process improvement and standardization across the portfolio is provided whether owned/operated or outsourced.
  • A recent Uptime Institute analysis of 20 years of abnormal incident data from its members showed human error to blame for more than 70% of all data center outages. Better process and collaboration builds better communication across levels and departments to instill good procedures and behaviors, improved habits and productivity.

Customer quotes:

  • “The M&O Stamp of Approval illustrates a company’s future intention of creating a consistent path of excellence with its people, process and tools,” said John Sheputis, President of Infomart Data Centers.
  • “Processes and equipment can remain constant for a period of time but staff can change. The M&O Stamp of Approval helps pinpoint and analyze operational gaps, driving best-in-class data centers and results. It also validates CenturyLink’s focus on continuously improving our innovative data center operations,” said Kelly Sullivan, VP of Global Data Center Operations, CenturyLink.
  • “I see three clear benefits to the Uptime Institute M&O Stamp of Approval, proven methodology of assessing operations practices, validating our program via benchmarking supported by a third party leader and promotion from a globally accepted and recognized organization,” said Herb Alvarez, Director of Global Engineering & Critical Facilities, at American International Group (AIG).
  • "NRI is the first organization in Japan to achieve two Uptime Institute M&O Stamps of Approval, said Mr. Takuhito Sakata, Senior Managing Director, Data Center Services Division of NRI. “We view the achievement as a strong differentiator to illustrate data center excellence. The Uptime Institute M&O Stamp of Approval's credible review has provided numerous insights to help lead us to a higher level of management. We strive for best practices in safety and reliability and now plan to extend the M&O Stamp of Approval to all core data centers."

M&O rationalizes, affirms, and improves BPM practices in data centers worldwide, thereby addressing issues prevalent and pressing worldwide. M&O Stamp of Approval has been awarded throughout the Americas, Europe, Russia, Middle East, and across Asia Pacific.

About Uptime Institute
Uptime Institute is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business critical infrastructure through innovation, collaboration, and independent certifications. Uptime Institute serves all stakeholders responsible for IT service availability through industry leading standards, education, peer-to-peer networking, consulting, and award programs delivered to enterprise organizations and third-party operators, manufacturers, and providers. Uptime Institute is recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operational Sustainability along with its Management & Operations reviews, FORCSS® methodology, and Efficient IT Stamp of Approval.

Uptime Institute ­­– The Global Data Center Authority®, a division of The 451 Group, has office locations in the U.S., Mexico, Costa Rica, Brazil, U.K., Spain, U.A.E., Russia, Taiwan, Singapore, and Malaysia. 

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CenturyLink continues to raise industry bar for operational excellence by certifying over half of its data center portfolio with Uptime Institute M&O Stamp of Approval

Milestone validates CenturyLink’s commitment to becoming first data center hosting provider to achieve full certification with Uptime Institute’s Management & Operations Guidelines

NEW YORK (December 7, 2015) – Uptime Institute today announced that it has successfully certified more than half of CenturyLink, Inc.’s global data centers with its Management & Operations (M&O) Stamp of Approval. Uptime Institute will evaluate the remainder of CenturyLink’s more than 50 global data centers over the next 12 months.

This time last year, CenturyLink singularly pledged its commitment to data center operational excellence by pursuing the M&O Stamp of Approval for all its data centers, which validates the critical facilities management and operations practices of an existing data center. Earning this credential demonstrates leadership and provides third-party assurance that a data center satisfies industry-recognized criteria for excellence, risk management, and reliability.

“We sought a level of achievement to differentiate CenturyLink’s data centers beyond what was expected or commonplace. Uptime Institute’s M&O Stamp of Approval requires a level of rigor and aptitude specific to data centers that digs into, and recognizes, our operational achievements,” said David Meredith, senior vice president, CenturyLink.

“CenturyLink’s commitment and achievements are unparalleled. If customers think this same diligence is demonstrated by all providers–they are gambling with their IT investment and performance if they don’t ask to see the unbiased, third-party proof,” noted Lee Kirby, CTO of Uptime Institute.

With these continued efforts, CenturyLink is not only raising the bar for operations excellence, but also accountability and rigor in RFPs and procurement. CenturyLink is the first in several markets, including Seattle, Denver, and Atlanta, with the latest awards in London. Furthermore, CenturyLink has the largest portfolio of certified sites around the globe.

In addition to committing to M&O Stamp of Approval across its portfolio, CenturyLink has also received several Tier Certifications from Uptime Institute for recent data center build projects throughout the United States, Canada and Hong Kong.

About Uptime Institute
Uptime Institute is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business critical infrastructure through innovation, collaboration, and independent certifications. Uptime Institute is recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operations, along with its Management & Operations (M&O) Stamp of Approval, FORCSS® methodology, and Efficient IT Stamp of Approval.

Uptime Institute ­­– The Global Data Center Authority®, a division of The 451 Group, has office locations in the U.S., Mexico, Costa Rica, Brazil, U.K., Spain, U.A.E., Russia, Taiwan, Singapore, and Malaysia. Visit www.uptimeinstitute.com for more information.

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CenturyLink M&O Stamp of Approval 

Uptime Institute Awards Bank Hapoalim first Tier Certification in Israel

Israel’s largest bank achieves Tier III Certification of Constructed Facility

NEW YORK (July 9, 2015) – Uptime Institute recently awarded Israel’s largest financial institution, Bank Hapoalim, Tier III Certification of Constructed Facility for its ROTEM data center.

Uptime Institute created the standard Tier Classification System in 1993 to consistently evaluate various data center facilities in terms of potential site infrastructure performance, or uptime. The Tiers (I-IV) are progressive Tier I being the most basic to Tier IV as fault-tolerant; each Tier incorporates the requirements of all the lower Tiers.

A Tier III data center requires no shutdowns for equipment replacement and maintenance. A redundant delivery path for power and cooling is added to the redundant critical components of so that each and every component needed to support the IT processing environment can be shut down and maintained without impact on the IT operation.

This is the first Tier Certified data canter facility awarded in Israel, which signifies that the design, construction, and commissioning meet the Uptime Institute's rigorous criteria for Concurrent Maintainability. To date, Uptime Institute has awarded nearly 170 Tier Certifications of Constructed Facilities in 43 countries.

Financial organizations require maximum uptime, and the rigorous planning, execution, and system testing under real-world conditions speaks to Hapoalim Bank’s commitment to IT availability. The award is based on review of multiple mechanical and facility criteria as defined in the Tier Standard: Topology, the globally recognized benchmark for data center uptime.

"To be the first data center in Israel with Tier Certification is part of the bank’s commitment for excellence. The data center facility is critical to the bank in order to offer its customers the most innovative services using the most advanced technological capabilities, with maximum availability", said Shimon Katz the project manager. "The challenge of achieving the Tier Certification to this project, with its unique characteristics, could not have happened without the mutual cooperation of the bank's team along with our partners to the design and implementation of the project".

“The Bank Hapoalim team was highly professional and a pleasure to work with,” said Lee Kirby, Uptime Institute’s Chief Technology Officer. “It was particularly fascinating to work with the additional requirements of a physically protected data center and a testament to the risk assessment process the client applied to this project.”

About Uptime Institute
Uptime Institute is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business critical infrastructure through innovation, collaboration, and independent certifications. Uptime Institute serves all stakeholders responsible for IT service availability through industry leading standards, education, peer-to-peer networking, consulting, and award programs delivered to enterprise organizations and third-party operators, manufacturers, and providers. Uptime Institute is recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operations, along with its Management & Operations (M&O) Stamp of Approval, FORCSS® methodology, and Efficient IT Stamp of Approval.

Uptime Institute ­­– The Global Data Center Authority®, a division of The 451 Group, has office locations in the U.S., Mexico, Costa Rica, Brazil, U.K., Spain, U.A.E., Russia, Taiwan, Singapore, and Malaysia.

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Uptime Institute Announces Efficient IT Stamp of Approval

MAY 20, 2015, SANTA CLARA, CALIF. – Since its founding over twenty years ago, Uptime Institute has focused on improving IT efficiency, leading the industry by developing management-based recommendations for significant cost and resource savings. 

Uptime Institute has developed:
  • Ten years of Uptime Institute Symposium, the data center industry’s leading knowledge sharing event;
  • Eight years of the Brill Awards for Efficient IT, a case study program recognizing significant achievement in efficiency;
  • And, four years of Server Roundup, a contest resulting in tens of millions of dollars saved by recovering underutilized assets.

Building on that investment and decades of research, Uptime Institute announces the industry’s first holistic, third-party assessment for efficiency and sustainability, the Uptime Institute Efficient IT Stamp of Approval.

Over the last decade, the data center industry has doggedly pursued energy efficiency across the power and cooling infrastructure, often ignoring the more meaningful underlying causes of systemic IT inefficiency. This assessment focuses on a holistic approach that assesses IT efficiency across three criteria: Leadership, Operations, and Design.

“Uptime Institute Efficient IT is about better use of resources to better enable the business,” said Julian Kudritzki, Chief Operating Officer of Uptime Institute. “Efficient IT isn’t bought, it’s managed. But in many siloed organizations, there is no effective structure to recognize achievement or set meaningful goals. Uptime Institute Efficient IT Stamp of Approval codifies the management processes and leadership behaviors that ensure sustained cost savings and resource agility.”

The Uptime Institute Efficient IT Stamp of Approval is based on behaviors and outcomes rather than prescriptive requirements, similar to the globally recognized Uptime Institute Management & Operations (M&O) Stamp of Approval.

The Uptime Institute Efficient IT Stamp of Approval benchmarks the enterprise’s achievement in terms of planning, decision making, actions taken, and monitoring to improve asset utilization and extend lifecycle across compute, storage, and network systems, and the data center itself.

There are two award levels for Uptime Institute Efficient IT: Approved and Activated. Approved sites have met the Uptime Institute’s protocols for industry excellence, and the stamps are valid for two years. Companies that have formally committed to the Uptime Institute’s Efficient IT principles, and are using the program to drive improvements receive an Activated Stamp, which is valid for one year.

Early adopters of Uptime Institute Efficient IT include leading integrated healthcare provider Kaiser Permanente, with two Stamps of Approval, and Mexico-based CEMEX, one of the world’s largest building materials companies, with an Activated stamp for its site in Monterrey.

“At Kaiser Permanente, we know that healthy communities depend on sustainable business practices,” said Steve Press, Vice President of Data Center Solutions at Kaiser Permanente. “It is important for our organization to pursue efficient IT from a holistic standpoint, and work toward continuous improvement so that we can deliver high quality, affordable care to our members that supports total health.”

Uptime Institute has completed an extensive pilot phase and announced the public rollout during the opening keynote of the tenth annual Uptime Institute Symposium.
Uptime Institute is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business critical infrastructure through innovation, collaboration, and independent certifications. Uptime Institute serves all stakeholders responsible for IT service availability through industry leading standards, education, peer-to-peer networking, consulting, and award programs delivered to enterprise organizations and third-party operators, manufacturers, and providers. Uptime Institute is recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operational Sustainability along with its Management & Operations reviews, FORCSS™ methodology, and energy efficiency initiatives.

Uptime Institute – The Global Data Center Authority®, a division of The 451 Group, has office locations in the U.S., Mexico, Costa Rica, Brazil, U.K., Spain, U.A.E., Russia, Taiwan, Singapore, and Malaysia. 

For more information, please contact:
Matt Stansberry
Uptime Institute
(330) 620-5293
mstansberry@uptimeinstitute.com

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Uptime Institute to Certify All of CenturyLink’s 57 Data Centers for Management and Operations Excellence

CenturyLink is First Data Center Hosting Provider to Commit Globally to
Uptime Institute’s M&O Guidelines

NEW YORK / MONROE, La. (December 2, 2014) – Uptime Institute today announced that CenturyLink, Inc. (NYSE: CTL) will be the first company to be evaluated and awarded at the global portfolio level for Management & Operations (M&O) certification. CenturyLink has pledged its commitment to data center operational excellence by pursuing the M&O Stamp of Approval for all 57 of its global data centers.

The M&O Stamp of Approval is an outcome-based guideline that centers on operational excellence and was developed based on analyzing the root cause of 20 years of outages in high-performance data centers. M&O moves beyond a subjective “best practices” approach, looking at why data centers fail and how to minimize, if not eliminate, operator errors and management shortfalls. Uptime Institute has long held that the leading cause of data center failures is operations related, and a well-run, legacy data center may out-perform a poorly run data center featuring a more robust or modern design.

“We view Uptime Institute as the preeminent global authority on data center standards and believe that businesses should hold their data center providers to high standards for operational excellence,” says David Meredith, senior vice president at CenturyLink. “A data center’s design is a strong foundation, but keeping businesses running 24/7 requires solid processes and highly qualified staff. CenturyLink is resolute in our commitment to our data center teams—excellence in training, processes and procedures—and the proven results of high-availability data centers.”

“This commitment shows that CenturyLink has the confidence to be open and transparent about its industry-recognized data center facilities, operations and management, and we are honored that the company will use our Management & Operations Stamp of Approval as the standard across its global footprint,” says Lee Kirby, CTO of Uptime Institute. “By adopting an industry standard for existing operations, CenturyLink assures its clients that retirement, turnover, and contractor selection will not disrupt the fundamentals of the operations—and that availability levels remain steady. We applaud CenturyLink for volunteering for a level of scrutiny that no other company has undertaken at this scale, which inherently challenges others in the marketplace to reveal themselves as openly. As organizations evaluate data center providers, M&O certification should be noted as a meaningful competitive differentiation.”

In addition to committing to M&O Stamp of Approval across its portfolio, CenturyLink has also received several Tier Certifications from Uptime Institute for recent data center build projects in the U.S., Canada, and Hong Kong.

About Uptime Institute
Uptime Institute, The Global Data Center Authority®, is an unbiased third-party data center research, education, and consulting organization focused on improving data center performance and efficiency through collaboration and innovation in data center design, management, and operations. Uptime Institute serves all stakeholders of the data center industry, including enterprise and third-party operators, manufacturers, providers, and engineers to ensure that strategic objectives are met. Uptime Institute is best known for its creation and global administration of the Tier Standards for Data Center Design, Constructed Facility, and Operational Sustainability along with its Management and Operations (M&O) reviews, and FORCSS™ methodology.

Uptime Institute has office locations in the U.S., Costa Rica, Brazil, United Kingdom, Spain, Dubai, Russia, Taiwan, Singapore, and Malaysia. Uptime Institute is part of The 451 Group, a leading technology-industry analyst and research company. Visit www.uptimeinstitute.com for more information. 

About CenturyLink

CenturyLink is the third largest telecommunications company in the United States and is recognized as a leader in the network services market by technology industry analyst firms. The company is a global leader in cloud infrastructure and hosted IT solutions for enterprise customers. CenturyLink provides data, voice and managed services in local, national and select international markets through its high-quality advanced fiber optic network and multiple data centers for businesses and consumers. The company also offers advanced entertainment services under the CenturyLink® Prism™ TV and DIRECTV brands. Headquartered in Monroe, La., CenturyLink is an S&P 500 company and is included among the Fortune 500 list of America’s largest corporations. For more information, visit www.centurylink.com.

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CenturyLink's Minneapolis-St. Paul Data Center is First and Only Colocation Facility in Minnesota to Earn Tier III Certification of Constructed Facility

Solidifies CenturyLink's Worldwide Commitment to Uptime Institute's Globally Recognized Certification Services

FOR IMMEDIATE RELEASE

NEW YORK (July 16, 2014) – CenturyLink recently announced the opening of its newest data center in Minneapolis-St. Paul, MP2, which received Uptime Institute's coveted Tier III Certification of Constructed Facility. MP2 is the first colocation data center in Minnesota to receive this award, which signifies that the design, construction, and commissioning meet the Uptime Institute's rigorous criteria for Concurrent Maintainability. Delivered with technology partner Compass Datacenters in Shakopee, MP2 addresses the need for premium colocation service in Minneapolis and adjacent markets.

Tier Certification from Uptime Institute assures businesses that all elements of the critical infrastructure of a data center are capable of enterprise-grade performance. CenturyLink's strategic global commitment to the Tier Certification process also includes the recently successful completion of Tier III Certification of Constructed Facility for the second phase of its OC2 data center in Irvine, California, making it the first and only Uptime Institute Tier Certification, of both Design & Facility, in the southern California colocation market. CenturyLink is also working toward Tier III Certification of Constructed Facility for colocation data centers in Elk Grove, Illinois; Markham, Ontario; and Hong Kong by the end of 2014. The Hong Kong data center, delivered jointly with Digital Realty Trust, would be the first data center to receive that award in its region.

"CenturyLink provides businesses with incredible, distinctive data center experiences, and our commitment to official Uptime Institute Tier Certification reflects our ongoing dedication to innovation and excellence in data center design and project delivery," said David Meredith, SVP and global manager of CenturyLink. "Uptime Institute Tier Certification of Constructed Facility confirms what CenturyLink and our technology partners have always known to be true: that data center design and implementation has no tolerance for missing links or shortcuts."

"We congratulate all those who were responsible for delivering the Minneapolis and California projects, as the successful completion of Tier Certification of Constructed Facility speaks to the capabilities of CenturyLink's design and build teams," said Julian Kudritzki, COO of Uptime Institute. "Tier Certification of Design Documents is not easy, but building to that design—and certifying that build—is a key confidence factor for CenturyLink itself and its client base. When a longstanding colocation leader commits to Tier Certification, it endorses its relevance to the end-user community. The successful implementations of Minneapolis and California have us looking forward to the expanding relationship with CenturyLink, its project teams, and technology partners around the world."

About Uptime Institute
Uptime Institute, The Global Data Center Authority®, is an unbiased third-party data center research, education, and consulting organization focused on improving data center performance and efficiency through collaboration and innovation in data center design, management, and operations. Uptime Institute serves all stakeholders of the data center industry, including enterprise and third-party operators, manufacturers, providers, and engineers to ensure that strategic objectives are met. Uptime Institute is best known for its creation and global administration of the Tier Standards for Data Center Design, Constructed Facility, and Operational Sustainability along with its Management and Operations (M&O) reviews, and FORCSS™ methodology.


Uptime Institute has office locations in the U.S., Costa Rica, Brazil, United Kingdom, Spain, Dubai, Russia, Taiwan, Singapore, and Malaysia. Uptime Institute is part of The 451 Group, a leading technology-industry analyst and research company. Visit www.uptimeinstitute.com for more information.

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Uptime Institute and TIA agree on clear separation

Uptime Institute and TIA agree on clear separation between their respective benchmarking systems
to avoid industry confusion and drive accountability

New York, NY & Arlington, VA—The Uptime Institute and the Telecommunications Industry Association (TIA) today announced steps to bring success to the future of the data and communications industry by establishing a clear and concise lexicon for the design of data centers as they are planned, constructed and operated worldwide.  Both the Uptime Institute and TIA believe that it is in the best interests of the industry to permanently differentiate their respective data center infrastructure benchmarking systems and going forward, TIA will revise the ANSI/TIA-942/TIA-942A Standard to remove the word ‘Tier.’

“We appreciate the willingness of TIA and the TR-42 Engineering Committee to work together on this matter,” said Julian Kudritzki, Uptime Institute COO.  “Clear ownership of a benchmarking system is key to its utility, consistency, and accountability.  By disentangling our respective terminologies, both TIA and Uptime Institute are better able to pursue the independent development of standards and programs as each sees fit.  We are confident that this is the lasting and public solution for the issue.”

“TIA and the Uptime Institute share the vision of greater efficiency to data center designs.  TIA’s TR-42 Engineering Committee will continue to establish and improve voluntary consensus-based standards that enable the data centers which our consumers and businesses demand,” said Grant Seiffert, President of TIA. “Working with the Uptime Institute on this and other issues demonstrates the best aspects of what TIA can do to help the communications industry meet tomorrow’s challenges.”

The Uptime Institute created the standard Tier Classification System in the mid-1990s as a means to effectively evaluate data center infrastructure as it relates to business requirements for system availability.  The Uptime Institute’s Tier Classification System provides a consistent method to compare typically unique, customized facilities based on expected site infrastructure performance, or uptime.

TIA member company experts have long focused on the need to support the deployment of advanced communications networks.  TIA’s TR-42 committee leads the industry in expertise for structured cabling and it is their designs, ideas and vision which create the foundation for robust networks in all areas of our built environment.

About Uptime Institute

Uptime Institute, a division of The 451 Group, provides independent thought leadership, certification, education and professional services for the global data center industry. Uptime Institute is best known for its creation and global administration of the Tier Standard for Data Center Design, Construction and Operational Sustainability. Uptime Institute has office locations in the U.S., Costa Rica, Brazil, United Kingdom, Spain, Dubai, Russia, Taiwan, Singapore, and Malaysia. Visit www.uptimeinstitute.com for more information.

About TIA

The Telecommunications Industry Association (TIA) represents manufacturers and suppliers of global communications networks through standards development, policy and advocacy, business opportunities, market intelligence, and events and networking. TIA enhances the business environment for broadband, mobile wireless, information technology, networks, cable, satellite and unified communications. Members' products and services empower communications in every industry and market, including healthcare, education, security, public safety, transportation, government, the military, the environment, and entertainment. Visit tiaonline.org for more details.

TIA is accredited by the American National Standards Institute (ANSI), and is a proud sponsor of ANSI’s Standards Boost Business campaign. Visit www.standardsboostbusiness.org for details.

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