Uptime Institute Network Expands Global Member Services to Better Drive Digital Infrastructure Performance

Uptime Institute Network members perform 2X better than data center industry with half as much downtime due to real-time knowledge sharing tools and continuous focus on operational excellence

May 9, 2018 - Uptime Institute today announced the expansion of the company’s peer-based Network community, dedicated to driving the performance and reliability of digital infrastructure and data center platforms. The new and improved enhancements start with Inside Track, the online knowledge-transfer service for member companies to communicate with world-class data center operations and engineering experts throughout the globe to share opinions, insights and experiences, solve problems, offer advice and proactively prevent failures.

“Uptime Institute Network membership gives us the ability to sit down with the actual designers and decision makers of some of the industry’s most recognized data centers,” said David Hayes, head of corporate real estate critical systems, JP Morgan Chase. “We have found membership extremely helpful in ensuring we stay on top of trends and occurrences in the data center industry.”

Uptime Institute Network new and/or improved features include:

  • Face-to-face Network conferences held twice per year regionally with member presentations, Uptime Institute expert content and select guest speakers.
  • Inside Track, picks up where Network community face to face meetings end, allowing discussions to continue, polls to be taken, and topical research reports to be shared.
  • Private on-site data center tours at some of the most innovative, respected sites worldwide, including direct discussion with key designers and operators about their realized results.
  • Access to the industry’s largest repository of incident reports, identifying root causes and helping establish performance expectations when deploying new equipment or new processes.
  • Up to four hours per year of business or engineering consulting to address specific real-world challenges or infrastructure optimizations under consideration.
  • Real-time access to polls and survey information, along with topical research reports on subjects including Edge computing, hybrid infrastructure and energy conservation.
  • Personalized service utilizing an Uptime Institute Network liaison to assure members can easily connect and find information.

“Our member companies experience less unplanned downtime, as participants gain a level of experience, insight and core knowledge that becomes a part of everything they do,” said Lee Kirby, president of Uptime Institute. “By actively facilitating the communication and experiential knowledge transfer amongst our members, these companies, their staff and the industry at large delivers IT business services more successfully.”

For more information about joining the Uptime Institute Network community, see www.uptimeinstitute.com/network

About Uptime Institute
Uptime Institute is the IT industry’s most trusted and adopted global standard for the proper design, build and operation of data centers – the backbone of the digital economy. For over 20 years, Uptime Institute has been providing customers with the assurance that their digital infrastructure can perform at a level that is consistent with their business needs, across a wide array of operating conditions. With its data center Tier Standard & Certifications, Management & Operations reviews, Efficient IT Stamp of Approval, and accredited educational curriculum for data center professionals, Uptime Institute helps organizations optimize critical IT assets while managing costs, resources and efficiency. Uptime Institute has become the de facto standard for data center reliability, sustainability and efficiency. Today, thousands of companies rely on Uptime Institute to enable their digital-centric business success.

Uptime Institute has office locations throughout the world, including those in North and South America, Europe, U.A.E., Russia, and Asia.