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Today's global information economy depends on data centers like never before. For more than 20 years, Uptime Institute, an independent division of The 451 Group, has served as an independent advisory body to all stakeholders in the industry responsible for the performance and availability of IT systems. We’ve helped the world's leading data center organizations design, build, maintain, and optimize their facilities, networks, and operations, while balancing costs, resources, performance, and efficiency in an ever-changing technology landscape.

Uptime Institute has office locations in the U.S., Mexico, Costa Rica, Brazil, U.K., Spain, U.A.E., Russia, Taiwan, Singapore, Dubai, and Malaysia.

If you would like to be considered for future positions in one of the areas outlined above, email a cover letter and resume to careers@the451group.com.

The 451 Group is an equal opportunity employer that provides competitive pay and benefits to its employees.

Current Openings

Business Development Director (North Asia Region Based/Shanghai/China)

Title:   Director, Business Development
Location: North Asia Region

Uptime Institute, an independent division of The 451 Group, is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business critical infrastructure through innovation, collaboration, and independent certifications. Uptime Institute serves all stakeholders responsible for IT service availability through industry leading standards, education, peer-to-peer networking, consulting, and award programs delivered to enterprise organizations and third-party operators, manufacturers, and providers. Uptime Institute is recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operations, along with its Management & Operations (M&O) Stamp of Approval, FORCSS® methodology, and Efficient IT Stamp of Approval. Uptime Institute—The Global Data Center Authority®—has office locations in the U.S., Mexico, Costa Rica, Brazil, U.K., Spain, U.A.E., Russia, Taiwan, Singapore, Dubai, and Malaysia.

Uptime Institute is now seeking a business development professional with experience developing consulting business in the data center industry. This position will help expand the company’s North Asia’s sales activities across the current and developing service portfolio.

Based in North Asia, this position will be responsible to promote concepts and services, and close contracts (per company policies) for Uptime Institute services. The focus of this business development professional will include data center industry organizations and professionals for both existing and new accounts in the region.

The Director of Business Development will generate new direct and indirect/third-party sales opportunities for Uptime Institute’s M&O (Management & Operations) professional services in North Asia.

The M&O includes both operations assessments (Due Diligence Assessments, Preliminary Reviews), operations certifications (Management & Operations Stamp of Approval) and strategic support in the development and implementation of a robust Facilities Management Programs (Facilities Management & Operations ([FMO] Advisory).

Responsibilities:

  • Work closely with North Asia sales team, as well as global executive team, to identify all strategic, long-term, or portfolio-wide opportunities.
  • Develop and manage incoming leads and ongoing industry outreach, including education of the industry regarding these offerings and the IP upon which they are based.
  • Manage maturing leads, supporting scope and price negotiation culminating in a proposal, and initiating the contract phase.
  • Maintain timely and accurate sales information and tracking through Uptime Institute's CRM (SalesForce).
  • Facilitate follow-up and provide roll-up reporting to senior management.
  • Travel in support of Uptime Institute events and on-site business development efforts both domestic and select overseas destinations are requisite for this position.

Requirements and Qualifications:

  • 3-5 years’ experience in Business development and market development background with demonstrable success in identifying new prospective customers, building a pipeline, and closing consulting agreements.
  • Strong knowledge of Data Center Infrastructure Management.
  • Capability to recognize, explore, and scope consulting services consistent with the focus and mission of Uptime Institute and its service offerings.
  • Proven sales track record exceeding goals with emphasis on securing and expanding profitable customer relationships.
  • Preference given for candidates with an Intimate knowledge of data center planning, design, construction, and operations—and a track record of selling services in this data center consulting discipline.
  • Strong verbal and written skills with proven experience in technical subject matter.
  • Strong networking, negotiating, and interpersonal skills.
  • A customer-centric approach.

To be considered for this opportunity, please send your CV, salary requirement with “Your Name-BD Director NAPAC" on the subject line to careers@the451group.com.

 


UPTIME INSTITUTE EFFICIENT IT SITE AWARD LIMITATIONS

For any service or engagement specific to, or in pursuit of, Uptime Institute awards of “Activated” and/or “Stamp of Approval,” the following terms and limitations apply. Any contract, purchase order, or work authorization based upon this proposal is subject to the limitations set forth below.

All Uptime Institute Efficient IT (UIEIT) Awards will have validity periods of one year for Activated and two years for Stamp of Approval. The UIEIT Activated shall reflect a commitment to the principles of the assessment and require reassessment within 1 year. The UIEIT Stamp of Approval shall reflect the design, operations, and leadership reviewed during the site visit and in-office reviews and is awarded to a specific data center. Should an awardee attempt to apply an UIEIT Award to previous or future program or other data center(s) will result in potential revocation of award, at Uptime Institute's full discretion. Additionally, if the conditions leading to the UIEIT Award are no longer in place or have notably varied from UIEIT criteria, then Uptime Institute reserves the right to withhold award(s) or remove any award(s) from its own website or other public placement.

Due to the limited nature of the services provided, with regard to the reviewed design, operations, and leadership of the site, Uptime Institute Professional Services expressly disclaims all warranties, express or implied, statutory of otherwise, including, without limitation, any implied warranties of fitness for a particular purpose or merchantability. Uptime Institute Professional Services provides recommendations and projected savings but makes no guarantees as to the actual savings nor accepts responsibility for unintended impact of implementing said recommendations. Further, Uptime Institute Professional Services does not represent or warrant that your site will be uninterrupted or without failures, errors, omissions, or losses.

In no event shall Uptime Institute Professional Services be liable for any indirect, special, incidental, punitive, or consequential damages or lost profits, even if it has been advised of such damage, arising out of, or related to, the services provided pursuant to this site award or the performance or breach thereof and Uptime Institute Professional Services’ liability shall not exceed the total amount paid to Uptime Institute Professional Services by the Client for professional services under this engagement.

The Client shall indemnify, hold harmless and defend Uptime Institute Professional Services from and against any claims, liabilities, losses, costs, damages, or expenses (including reasonable attorney’s fees and costs) arising out of the operation or subsequent sale, transfer or other disposition of the Client's site, facility, or assets which is the subject of the professional services, including, but not limited to, claims by customers and suppliers of the Client and acquirers of the Client’s stock or assets.

The engagement and its deliverables, including any aspects of the award, are furnished to the Client and are solely for the benefit of the Client.  

All Uptime Institute awards are trademarked by Uptime Institute. Any attempt to amend shape, coloring, or content may result in revocation by Uptime Institute as its own discretion.


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For any service or engagement specific to, or in pursuit of, Uptime Institute Certifications, Stamps, Awards, Seals and all other service designations, the following terms and limitations apply. Any contract, purchase order, or work authorization based upon this designation is subject to the limitations set forth below.

Uptime Institute TIER-Ready will have validity period of 1 year per contracted renewal terms. Uptime Institute TIER-Ready shall reflect the pre-fabricated (prefab) or pre-designed data center solution reviewed and is awarded to a specific solution. Should an awardee attempt to apply an Uptime Institute TIER-Ready to previous or future prefab/pre-designed data center, data center(s), computer room(s), or equipment, will result in potential revocation of award, at Uptime Institute's discretion.

Due to the limited nature of the services provided, with regard to the reviewed prefab/pre-designed data center solution, Uptime Institute Professional Services expressly disclaims all warranties, express or implied, statutory of otherwise, including, without limitation, any implied warranties of fitness for a particular purpose or merchantability. Further, Uptime Institute Professional Services does not represent or warrant that your design or site will be uninterrupted or without failures, errors, omissions or losses.

In no event shall Uptime Institute Professional Services be liable for any indirect, special, incidental, punitive, or consequential damages or lost profits, even if it has been advised of such damage, arising out of, or related to, the services provided pursuant to this award or the performance or breach thereof and Uptime Institute Professional Services’ liability shall not exceed the total amount paid to Uptime Institute Professional Services by the Client for professional services under this engagement.

The Client shall indemnify, hold harmless and defend Uptime Institute Professional Services from and against any claims, liabilities, losses, costs, damages, or expenses (including reasonable attorney’s fees and costs) arising out of the operation or subsequent sale, transfer or other disposition of the Client's site, facility, or assets which is the subject of the professional services, including, but not limited to, claims by customers and suppliers of the Client and acquirers of the Client’s stock or assets.

The engagement and its deliverables, including any aspects of the award, are furnished to the Client and are solely for the benefit of the Client. 

All Uptime Institute awards are trademarked by Uptime Institute. Any attempt to amend shape, coloring, or content may result in revocation by Uptime Institute as its own discretion.

Uptime Institute reserves the right to revoke the TIER-Ready designation and all rights and privileges therein, if Client directly or indirectly promotes this as an alternative to Tier Certification or fails to comply with any program requirements, including but not limited to, sharing of end client contact information to solicit for Tier Certification.

Memorandum of Understanding

 

1 September 2008

UPDATED: 17 November 2009, 30 June 2010, 11 November 2013
Terms of use of Uptime Institute (Institute) Tier Program Intellectual Property known as:
  • Data Center Site Infrastructure Tier Standard: Topology
  • Accredited Tier Designer Technical Paper Series (inclusive)
  • Data Center Site Infrastructure Tier Standard: Operational Sustainability
  • Natural Disaster Risk Location Map
The purpose of this memorandum of understanding (MOU) is to provide terms of use of the Institute's copyrighted Tier Program intellectual property, including the publications listed above. The Institute provides this MOU to encourage appropriate access to the Tier Program reference materials. 

Over the past five years, the Institute has reviewed dozens of ‘self-certified' designs and constructed environments for Tier compliance as outlined in the Institute's Tier Standard: Topology. Very few of these designs and facilities meet the desired Tier criteria upon initial assessment. (In some cases, the objective was missed by two full Tiers.) The magnitude and frequency of such false rating claims, which result from self-assessment and misrepresentations, degrade the value to the industry of the Institute's Tiers, especially those designs and constructed environments awarded Institute Certification. 

As a result, the Institute seeks a) to ensure that Tiers and Operational Sustainability remain a useful benchmarking system to the industry and b) to protect the value its customers receive from formal Institute assessments and Certification by taking appropriate action to protect the intellectual property inherent in its Tier Program materials from misappropriation and infringement.

The Institute is the sole provider of Tiers and Operational Sustainability consultation and Certification. Only the designs and facilities listed on the Institute's Web site are Uptime Institute Tier Certified. All others proclaiming a specific Tier level are ‘self-certified' and should be viewed with extreme caution. 

As an integral part of the expanding Tier Program, the Institute will continue to communicate terms of use and provide additional tools for all perspectives of the data center community. In 2009, the Tier Program announced Accredited Tier Designer, which is an educational curriculum and professional designation for licensed Professional Engineers (PEs or international equivalent). A partner curriculum and professional designation, Accredited Tier Specialist—for data center owners, operators, architects, project managers, and consultants—will be offered beginning in Q4 2010. Additionally, the Institute has launched a Tier Enforcement Initiative to address directly a) infringement on the Tiers Program's copyrighted materials and b) misrepresentations of a specific site's Tier functionality. The Tier Enforcement Initiative is initiated in direct response to requests for Institute action by Network members and Tier Certification clients. 

The Institute's publications are protected by international copyright law. The Institute requires written requests whenever the Institute’s literature or portions of the Institute’s literature are copied for other than personal use. The Institute copyright extends to all media—paper, electronic, and video content—and includes use in other publications, internal company distribution, company websites, and handouts for seminars and courses. In addition, the Institute requires formal permission for the re-publication of its Tier Program materials. Please request formal permission per https://www.uptimeinstitute.com/publication-usage. (The Institute prefers use of a url link or attached document to avoid confusion and ensure access to the correct materials.) 

By clicking the 'I agree' option, I will be able to download the Uptime Institute's Tier Program materials in their entirety. I acknowledge this 1 September 1 2008 MOU (updated 17 November 2009, 30 June 2010, 11 November 2013). I understand that the aforementioned documentation is copyrighted by the Uptime Institute. I agree that only the Institute is allowed to use this content and criteria to perform Tier and Operational Sustainability assessments, reviews, and Certifications and that only the sites listed on the Institute's Web site can claim to be Tier or Operational Sustainability Certified. I understand that this acceptance does not entitle me to alter or quote from any documentation without explicit approval from the Institute.


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