IT Advisory Services
IT & Digital Transformation Advisory is an outcome-oriented consulting and advisory service designed to help digital infrastructure stakeholders identify and develop the right strategies, technologies, and options to achieve business and strategic goals.
Client Benefit:
- Achieve digital transformation by optimizing workload placement
- Right-size IT expenditure while minimizing risk to critical business operations
Mission and Vision:
- Our Mission: To help clients maximize availability, efficiency, sustainability, security, and performance of digital infrastructure.
- Our Vision: To be a trusted partner and an essential provider of technology digital transformation consulting and advisory services.
Uptime Institute’s IT Advisory Services provide outcome-oriented consulting and strategic guidance to optimize digital infrastructure. These services maximize availability, efficiency, sustainability, security, and performance, ensuring businesses can confidently navigate digital transformation. By addressing business and technology layers, Uptime ensures enterprises can scale IT expenditures appropriately, optimize workload placement, and mitigate operational risks.
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IT Advisory Services are structured into three core areas:
IT Modernization and Cloud – Offering IT assessments, audits, and migration services for seamless transitions.
Resiliency Services – Covering Business Continuity Planning (BCP), Disaster Recovery Planning (DRP), and Digital Resiliency Assessment (DRA) to enhance operational stability.
Strategy Advisory – Providing market research, go-to-market (GTM) strategies, and financial modelling to drive growth and competitiveness.
Through integrated solutions, Uptime serves as a trusted partner in digital transformation, helping organizations develop the right strategies and technologies to meet evolving business needs.
IT Modernization and Cloud
Embrace the future of IT with Uptime’s modernization solutions, designed to upgrade and optimize infrastructure, streamline operations, and unlock the full potential of emerging technologies.
IT Assessment and Audit
The Uptime IT assessment and audit service provides comprehensive insights into key IT infrastructure elements, business processes, and applications dependencies. The information and understanding gained through this process will form the foundation for making informed design and migration decisions.
- Comprehensive assessment and audit service.
- Gain insight into IT infrastructure, applications, and processes.
- Identify areas for improvement.
- Optimize resource utilization.
- Mitigate risks to enhance performance and security.
Migration Services
Uptime’s Migration services facilitate seamless transition to hybrid and multi-cloud environments. Experts conduct a thorough assessment of an organization’s current IT landscape to develop a tailored migration and modernization strategy that aligns with business objectives. These services help to prioritize workload migration waves while mitigating risks.
- Embrace the future of IT with Uptime’s modernization solutions.
- Optimize infrastructure and streamline operations.
- Unlock the full potential of emerging technologies.
- Assess resources elasticity & scalability.
Migration Services Components
- Workload Discovery and Analysis
Collaborate with clients to assess their IT infrastructure, applications, and data, evaluating migration readiness and identifying risks and dependencies. - Migration Strategy Development
Develop a tailored migration strategy aligned with business goals, considering cost, performance, and security for cloud, data center, or hybrid migrations. - Application Disposition Planning (7Rs)
Plan optimal migration paths using the 7Rs framework to prioritize, modernize, or retire applications and workloads. - Legacy Applications Modernization
Evaluate modernization opportunities for legacy applications, including cloud-native adoption, architecture improvements, and feature integration. - Migration Planning
Create a detailed migration plan outlining waves, activities, milestones, and success criteria for each phase. - Migration Risks Mitigation
Provide expert guidance on risk mitigation, including data encryption, phased migration, testing strategies, and rollback planning to ensure a secure and smooth transition.
Resiliency Services
IT teams need to plan, implement, operate, and manage a wide array of platforms, technologies, services, and processes in an integrated manner to maintain a unified resiliency strategy across hybrid cloud environment.
Uptime resiliency advisory services help clients maximize availability, resiliency security, and performance of digital infrastructure.
Uptime resiliency advisory services help clients maximize availability, resiliency security, and performance of digital infrastructure.
Business Continuity Planning (BCP)
Uptime helps organizations create custom BCPs to minimize downtime and data loss during disruptions. These plans identify critical functions, prioritize recovery, and outline clear actionable steps. Regular testing ensures the BCP remains effective.
Business Continuity Planning (BCP) Service Components
- Risk Assessment and Business Impact Analysis (BIA)
Identify and assess potential threats (natural disasters, cyberattacks, etc.) and their impact on critical business functions. - Process Analysis
Map business processes and identify dependencies to understand resource needs during disruptions. - Recovery Strategies
Develop strategies (redundancy, alternate locations, data backup) to mitigate disruption impact. - Emergency Response
Establish protocols for responding to emergencies, including roles, communication, and escalation procedures. - Resource Management
Identify and secure the resources necessary for business continuity, including personnel, technologies, and information. - Knowledge Transfer and Change Management
Provide training, strategy, and plans to raise employees’ awareness about their roles and responsibilities in the event of disruption. - Testing and Exercising
Design testing BCP plans to validate the effectiveness and identify areas for improvement.
- Definition of recovery objectives: Identify critical business functions and their tolerance for downtime (RTO) and data loss (RPO).
- Risk Assessment: Analyze potential threats (natural disasters, cyberattacks, power outages) and their likelihood of impacting your IT infrastructure.
- Plan Development and Documentation: Create a detailed DR plan documenting recovery procedure, communication protocols, testing schedules, and contact information for key personnel and vendors.
- Testing and Validation: Provide a testing strategy for DR plan through analysis to identify gaps, ensure team familiarity, and validate its effectiveness in meeting RTOs and RPOs.
Disaster Recovery Planning (DRP)
Organizations must remain resilient in the face of disruptions. Uptime’s Disaster Recovery Planning (DRP) service empowers proactive preparation, ensuring that businesses meet their Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).
This service delivers customized strategies tailored to each organization’s IT environment–whether it is on premises, hybrid or cloud—while addressing unique vulnerabilities, and recovery objectives. Leveraging detailed dependency mapping and automated recovery workflows, DRP ensures a rapid and effective restoration of vital business operations. Acting as a trusted advisor, Uptime supports the execution of Disaster Recovery Plans, reducing downtime, preserving data integrity, and fortifying overall business resilience.
This service delivers customized strategies tailored to each organization’s IT environment–whether it is on premises, hybrid or cloud—while addressing unique vulnerabilities, and recovery objectives. Leveraging detailed dependency mapping and automated recovery workflows, DRP ensures a rapid and effective restoration of vital business operations. Acting as a trusted advisor, Uptime supports the execution of Disaster Recovery Plans, reducing downtime, preserving data integrity, and fortifying overall business resilience.
Digital Resiliency Assessment (DRA)
Many organizations have complex infrastructures made up of multiple data centers, colocation facilities and the cloud. While these infrastructures offer new capabilities, widely distributing your core IT business services across hybrid structures can greatly reduce the level of control and visibility available.
Our Digital Infrastructure Resiliency Assessment provides IT executives and staff with a thorough evaluation of risks, as well as the expected performance of critical services that span data centers, colocation facilities and the cloud. A digital infrastructure resiliency assessment can offer valuable insights into the overall performance of a complex system.
Has Hybrid Adoption Introduced Unknown Risks In Your Organization?
0%
of IT Outages can be Attributed to Infrastructure Failures by Cloud & Colocation Suppliers
If you adopt a hybrid infrastructure, your colocation and cloud partners become a key part of your mission-critical operations.
This increases your risk due to dependency on an outside partner. What happens if they experience an outage or service degradation event?
SOURCE:
0%
of IT Executives Reported Increasing Concern Over Outages Compared to the Year Prior
Cloud and colocation services are becoming more popular at the same time that IT outages are becoming more costly than ever before.
Partner service-level agreements (SLAs) outline contractual obligations in the event of an outage, but who is ultimately responsible for protecting your enterprise's brand and reputation, which can greatly suffer if service is interrupted?
SOURCE:
0%
of Cloud Customers Have Been With Their Provider For Less Than 24 Months
While owned and operated infrastructure is battle-tested and known for solid performance, many hybrid infrastructure deployments are new and still learning the ropes.
How will your new providers perform when it matters most?
SOURCE:
An Independent Evaluation of an Organization’s Hybrid Infrastructure
Quantify Risk
With a Digital Resiliency Assessment, we evaluate the interactions between each component in your hybrid infrastructure and figure out how it behaves as a holistic service delivery system.
Assess Resiliency
This assessment provides IT executives and staff members with a holistic measurement of the strength of the system at the application and service level. Executives can then better align business requirements with the capabilities and limitations of the hybrid platform.
Take Action
Our Digital Resiliency Assessment culminates in an in-depth resiliency report that covers the expected performance of specific business services, along with a list of vulnerabilities and practical recommendations for improvement.
Five Elements of the Digital Resiliency Assessment
The Digital Resiliency Assessment considers each functional area independently. These areas can be optimized to ensure deliverable IT services that meet business requirements without interdependencies.
Organization
The organizational structure should align resilience capabilities with business priorities.
Application
Dependencies and investment priorities match up to business needs.
Platform
We conduct an evaluation of platform performance, driving visibility and the control of IT services.
Network
We assess network architecture, redundancy and performance testing processes.
Data Center
Infrastructure redundancy and operational rigor should align with workload priorities.
Strategy Advisory
IT teams need to plan, implement, operate, and manage a wide array of platforms, technologies, services, and processes in an integrated manner to maintain a unified resiliency strategy across hybrid cloud environment.
Uptime resiliency advisory services help clients maximize availability, resiliency security, and performance of digital infrastructure.
Uptime resiliency advisory services help clients maximize availability, resiliency security, and performance of digital infrastructure.
Project Management
Uptime’s unique project management approach: Agility with Stability
Uptime has established a hybrid project management plan to provide the flexibility and structure needed for IT consulting projects. This hybrid project management plan leverages the structured planning of Waterfall with the iterative nature of Agile for optimal project delivery and significantly improves project outcomes.
Project management and IT governance expertise are embedded in every project or as a standalone service for your existing environment, providing strategic guidance to ensure optimal decision-making and successful project outcomes delivery.