Uptime Institute Intelligence

The Uptime Institute Intelligence practice is dedicated to identifying, analyzing, and clearly explaining the trends, technologies, and changing business of the mission-critical infrastructure industry, so that our clients may make considered, well-informed decisions, explore new opportunities, and reduce their exposure to risk.

Drawing on deep practical expertise and research experience over more than 30 years, and a global network of clients, partners, and associates, our team is able to examine the design, operation, and economics of mission-critical infrastructure, the disruptive promise of innovation, and the practical realities of day-to-day management.

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How to Access Our Intelligence

Uptime Institute Intelligence delivers content through a number of channels, including providing full access to all research to Uptime Institute Members and corporate access clients, and custom research and presentations for consulting engagements.


Membership is Uptime Institute's corporate membership community for enterprise IT leaders and data center executives. 

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Corporate Access

Our subscription research service is the leading source of insights for those with data center and digital infrastructure interests. Request Evaluation

Custom Research

Uptime Institute provides custom market research and industry reports upon request.  Complete the form above to request to speak with our team.

Meet The Analyst Team

Uptime Institute Intelligence is enabled by pairing the most experienced data center consultants from Uptime Institute with the analyst team from Uptime Institute Intelligence.  This joint effort of blending analyst perspectives with perspective from the field provides unique insights into cutting-edge data center technologies, trends in IT efficiency and optimization, effective application of data center best practices in facilities and management, and the best practices in driving IT resiliency at the business, application, network, and physical layers.
Andy Lawrence is a founding member and the Executive Director of Research for Uptime Intelligence, which analyzes and explains trends shaping the critical infrastructure industry. He has extensive experience analyzing developments in IT, emerging technologies, data centers and infrastructure, and advising companies on technical and business strategies.
Andy Lawrence
Executive Director of Research
Chris Brown serves as Chief Technical Officer of Uptime Intelligence. Brown currently oversees the organization’s global team of data center consultants and experts. He has over two decades of experience in critical facilities, including in the technical areas of capacity planning, retrofitting, new facilities design and leading management and operations teams.
Chris Brown
Chief Technical Officer
Daniel Bizo serves as Research Director at Uptime Intelligence. Over the past 15 years, he has covered the business and technology of enterprise IT and infrastructure. His research includes sustainability, operations, and energy efficiency within the data center, on topics like emerging battery technologies, thermal operation guidelines, and processor chip technology.
Daniel Bizo
Research Director
Jay Dietrich is the Research Director of Sustainability at Uptime Intelligence. Dietrich looks beyond the hype to analyze the transformations required in energy and IT systems, data centers and software management systems, and intra-organizational collaboration, both within and between companies, to deliver sustainable data center operations.
Jay Dietrich
Research Director of Sustainability
Dr. Tomas Rahkonen is the Research Director of Distributed Data Centers at Uptime Intelligence. Rahkonen has spent the last 25 years in positions within the telecommunications, mobile communications, and data center sectors globally, and most recently served as the CTO of Flexenclosure, where he managed the design and delivery of prefab data centers across four continents.
Dr. Tomas Rahkonen
Research Director of Distributed Data Centers
John O’Brien is a Senior Research Analyst at Uptime Intelligence covering software, automation, cloud and FinOps for digital infrastructure. He has two decades of experience as an analyst researching and advising clients on disruptive change across the software and IT sectors.
John O’Brien
Senior Research Analyst
Jabari is a Senior Research Analyst for Uptime Intelligence providing critical analysis on a variety of topics relating to digital critical infrastructure, particularly in the areas of mechanical and electrical data center engineering. He has a decade of experience in Oil & Gas and critical facility design and construction.
Jabari Williams-George
Senior Research Analyst
Jacqueline Davis is a Research Analyst at Uptime Institute covering global trends and technologies that underpin critical digital infrastructure. Her background includes environmental monitoring and data interpretation in the environmental compliance and health and safety fields.
Jacqueline Davis
Research Analyst
Max Smolaks is a Research Analyst at Uptime Intelligence. Mr Smolaks’ expertise spans digital infrastructure management software, power and cooling equipment, and regulations and standards. He has 10 years’ experience as a technology journalist, reporting on innovation in IT and data center infrastructure.
Max Smolaks
Research Analyst
Douglas Donnellan is a Research Associate at Uptime Intelligence covering sustainability in data centers. His background includes environmental research and communications, with a strong focus on education.
Douglas Donnellan
Research Associate
Rose Weinschenk is a research associate for Uptime Intelligence covering staffing and education. Her background includes 14 years in the Psychology field with emphasis on ethics and cognitive behavior.
Rose Weinschenk
Research Associate

Research Reports Produced by the Team

Uptime Institute Intelligence produces a variety of research outputs. The three main report types are:

Advisory Reports

Authoritative, in-depth reports that serve as a comprehensive guide on a particular topic, technology or trend.

Focus Reports

These reports explore a specific topic and are often written by Uptime Institute global consultants or technical partners/associates.

Update Reports

These are short reports on industry trends and technologies shaping the changing IT and data center landscape.
Uptime Institute Intelligence also produces custom research for clients on demand, publishes some videos, conducts regular webinars, and hosts discussion roundtables for managers of critical infrastructure, both virtually and at Uptime Institute Membership meetings.

You may access a selection of complimentary, downloadable research by visiting the Research and Reports section of our website. 

Uptime Institute Intelligence Agenda

The Uptime Institute Intelligence agenda is focused around three key areas: Corporate Risk & Governance, Business Planning & Operations and Technology Selection & Strategy.

Corporate Risk and Governance

  • Management Challenges of Hybrid Cloud
  • Outages and Resiliency
  • Corporate Sustainability
  • Life Safety and Security

Business Planning and Operations

  • Enterprise Capacity and Budget Trends
  • Metrics and KPIs
  • Staffing and Operations
  • Management Tools and Software

Technology Selection and Strategy

  • Data Center Builds & Form Factors
  • Servers and Storage
  • Cloud & Colo Selection and Management
  • Disruptive Innovation

Uptime Institute is the Trusted Advisor to the World's Leading Enterprises