Uptime Institute Intelligence

The Uptime Institute Intelligence practice is dedicated to identifying, analyzing, and clearly explaining the trends, technologies, and changing business of the mission-critical infrastructure industry, so that our clients may make considered, well-informed decisions, explore new opportunities, and reduce their exposure to risk.

Drawing on deep practical expertise and research experience over more than 25 years, and a global network of clients, partners, and associates, our team is able to examine the design, operation, and economics of mission-critical infrastructure, the disruptive promise of innovation, and the practical realities of day-to-day management.

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How to Access Our Intelligence

Uptime Institute Intelligence delivers content through a number of channels, including providing full access to all research to Uptime Institute Membership members, limited access to Uptime Institute Inside Track subscribers, as well as custom research and presentations for corporate clients.

Uptime Institute Membership

Membership is Uptime Institute's corporate membership community for enterprise IT leaders and data center executives.  Learn More about Uptime Institute Membership

Inside Track

Inside Track is our online community where IT and infrastructure experts can interact with peers around the globe.  Learn More about Inside Track

Custom Research

Uptime Institute Intelligence provides custom research, presentations and reports for corporate clients upon request.  Request Custom Research
If you operate or manage mission critical infrastructure, the best way to access Uptime Institute Intelligence material in all its forms is to join the global Uptime Institute Membership, with its Inside Track online community including direct access to our analyst team.

Meet The Analyst Team

Uptime Institute Intelligence is enabled by pairing the most experienced data center consultants from Uptime Institute with the analyst team from Uptime Institute Intelligence.  This joint effort of blending analyst perspectives with perspective from the field provides unique insights into cutting-edge data center technologies, trends in IT efficiency and optimization, effective application of data center best practices in facilities and management, and the best practices in driving IT resiliency at the business, application, network, and physical layers.
Rhonda Ascierto is the Vice President of Research and a founding member of the Uptime Institute Intelligence practice. With two decades of experience in IT and business, she focuses on innovative and disruptive technologies in data centers and critical infrastructure, including those enabling the efficient use of resources.
Rhonda Ascierto
Vice President, Research
Daniel Bizo serves as Research Director at Uptime Institute. Over the past 15 years, he has covered the business and technology of enterprise IT and infrastructure in various roles, the past ten years as an industry analyst and advisor.
Daniel Bizo
Research Director
Chris Brown serves as Chief Technical Officer of Uptime Institute. Brown currently oversees the organization’s global team of data center consultants and experts. He has over two decades of experience in critical facilities, including in the technical areas of capacity planning, retrofitting, new facilities design and leading management and operations teams.
Chris Brown
Chief Technical Officer
Jacqueline Davis is a Research Analyst at Uptime Institute covering global trends and technologies that underpin critical digital infrastructure. Her background includes environmental monitoring and data interpretation in the environmental compliance and health and safety fields.
Jacqueline Davis
Research Analyst
Jay Dietrich is the Research Director of Sustainability at Uptime Institute. Dietrich looks beyond the hype to analyze the transformations required in energy and IT systems, data centers and software management systems, and intra-organizational collaboration, both within and between companies, to deliver sustainable data center operations.
Jay Dietrich
Research Director of Sustainability
Douglas Donnellan is a Research Associate at Uptime Institute covering sustainability in data centers. His background includes environmental research and communications, with a strong focus on education.
Douglas Donnellan
Research Associate
Andy Lawrence is a founding member and the Executive Director of Research for Uptime Institute Intelligence, which analyzes and explains trends shaping the critical infrastructure industry. He has extensive experience analyzing developments in IT, emerging technologies, data centers and infrastructure, and advising companies on technical and business strategies.
Andy Lawrence
Executive Director of Research
Dr. Tomas Rahkonen is the Research Director of Distributed Data Centers at Uptime Institute. Rahkonen has spent the last 25 years in positions within the telecommunications, mobile communications, and data center sectors globally, and most recently served as the CTO of Flexenclosure, where he managed the design and delivery of prefab data centers across four continents.
Dr. Tomas Rahkonen
Research Director of Distributed Data Centers

Research Reports Produced by the Team

Uptime Institute Intelligence produces a variety of research outputs. The three main report types are:

Advisory Reports

Authoritative, in-depth reports that serve as a comprehensive guide on a particular topic, technology or trend.

Focus Reports

These reports explore a specific topic and are often written by Uptime Institute global consultants or technical partners/associates.

Update Reports

These are short reports on industry trends and technologies shaping the changing IT and data center landscape.
Uptime Institute Intelligence also produces custom research for clients on demand, publishes some videos, conducts regular webinars, and hosts discussion roundtables for managers of critical infrastructure, both virtually and at Uptime Institute Membership meetings.

You may access a selection of complimentary, downloadable research by clicking on any of the reports below.
Complimentary Report

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Complimentary Report

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Complimentary Report

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Complimentary Report

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Uptime Institute Intelligence Agenda

The Uptime Institute Intelligence agenda is focused around three key areas: Corporate Risk & Governance, Business Planning & Operations and Technology Selection & Strategy.

Corporate Risk and Governance

  • Management Challenges of Hybrid Cloud
  • Outages and Resiliency
  • Corporate Sustainability
  • Life Safety and Security

Business Planning and Operations

  • Enterprise Capacity and Budget Trends
  • Metrics and KPIs
  • Staffing and Operations
  • Management Tools and Software

Technology Selection and Strategy

  • Data Center Builds & Form Factors
  • Servers and Storage
  • Cloud & Colo Selection and Management
  • Disruptive Innovation

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