Junior Project Manager – UK based, remote

Title: Junior Project Manager

Report to: Senior Director, Project Management
Location: UK based, remote

Uptime Institute is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business critical infrastructure through innovation, collaboration, and independent certifications. Uptime Institute serves all stakeholders responsible for IT service availability through industry leading standards, education, peer-to-peer networking, consulting, and award programs delivered to enterprise organizations and third-party operators, manufacturers, and providers. Uptime Institute is recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operations, along with its Management & Operations (M&O) Stamp of Approval, FORCSS® methodology, and Efficient IT Stamp of Approval.

Uptime Institute – the Global Digital Infrastructure Authority, is headquartered in New York, NY, with offices in Seattle, London, Sao Paulo, Dubai, Singapore, and Taipei. For more information, please visit www.uptimeinstitute.com.

Position Description

The Junior Project Manager works with the Uptime Institute colleagues and clients to deliver global, customer-focused, contracted engagements, managing all aspects of projects throughout the project life cycle in accordance with the standard policies and best practices. The Junior Project Manager supports the Regional Project Manager as needed to ensure PMO goals and priorities are met.

In addition to client engagement projects, the Junior Project Manager is responsible for fulfilling roles and responsibilities defined by PMO and achieving organizational goals. This position will report to the Senior Director of Project Management Office.

Summary of Key Responsibilities and Expectations

Essential job functions include but are not limited to the following:

  • Manage assigned projects end to end, working closely together with internal teams, client, and all stakeholders following the standard guideline and best practices; ensure successful kickoff, understand, and manage project scope, client needs, and risks throughout the project lifecycle, develop and manage project timeline, and see through the successful delivery and completion of projects.
  • Serve as primary client contact and success manager throughout the engagement.
  • Ensure optimal resource planning and allocation within project requirements and established company policies. Support resource development as needed.
  • Monitor project schedules, progresses, and costs to ensure projects are completed on time and within contracted scope and budget (estimated effort and expense) by the most effective means available. Maintain, adjust, and update project plans as needed.
  • Identify, communicate, and manage all issues and risks affecting the project in a timely manner and work towards solutions.
  • Maintain accurate project records in the appropriate systems to facilitate continuous reporting and planning.
  • Lead project teams and sub-teams in project execution, ensuring compliance with established company project management methodologies and standards. Ensure that all project documentation is completed accurately and on time.
  • Manage project invoicing milestones for forecasting and payment tracking, and support collections efforts by communicating to client current payment status and impact to project schedule and following the standard policy.
  • Compile and deliver reports on project and department level status, forecasts, metrics, KPIs, etc. as requested and approved by management, including but not limited to consultant utilization, productivity, revenue forecast, and ad hoc report requests.
  • Demonstrate a professional and solution-focused mindset.
  • Stay on top of standard guidelines and policies and help evangelize best practices.
  • Fulfill roles and responsibilities as necessary, approved, and assigned.

Basic Qualifications

  • 2+ years of project management/coordination experience
  • Bachelor's degree or an equivalent combination of education and relevant experience

Required Knowledge, Skills, and Abilities

  • Ability to apply multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities.
  • Ability to manage multiple concurrent projects on time and budget.
  • Ability to engage in conflicts or challenging conversations in a constructive way and resolve them with positive, actionable outcomes.
  • Ability to effectively work with remote global teams.
  • Ability to lead by example and build teams with a confident and positive attitude, patience, honesty and integrity, and a strong sense of commitment.
  • Seeks and provides honest, constructive feedback.
  • Ability to build and lead high-performing project teams and facilitate project team engagements.
  • Strong written and verbal communication skills
  • Strong organization skills
  • Proficiency in project management tools (preferably Smartsheet), and the MS Office Product Suite, particularly Excel, PowerPoint, and Word.