Abstract - Despite many false starts, data center infrastructure management (DCIM) software is now regarded as essential for running modern, flexible and efficient data centers. Uptime Institute’s 2019 global industry survey found that 42% of data center designers, consultants and suppliers said most of their customers are now deploying DCIM. This report looks at both key selection criteria for choosing a DCIM solution and key trends around successful deployments of DCIM in the enterprise and colocation markets.