Certified Data Center Management Professional (CDCMP®)

Gain unparalleled knowledge, skills and competency to manage the complex technical environments of a data center facility and the ability to optimize its effectiveness by driving efficiencies. Create a credible business strategy and apply strong leadership to maximize the operational capability of the data center whilst continuing to meet the on-going demands of the business.

Program Overview

The five-day Certified Data Center Management Professional (CDCMP®) is a comprehensive program that investigates the functionality of all elements of a data center facility and the relationships and dependencies between them, with a focus on maintaining consistent reliability, security and integrity of data and the availability of service.

Opening with a solid grounding in the basic design principles, the program progresses to provide an overview of the physical infrastructure elements, through to an understanding of the project management methodology required to deliver complex data center projects.

It also explores the efficient management of the often conflicting operational and maintenance demands required of the data center plant to continuously deliver the business needs. The challenges of regulatory compliance, data center strategies and audit demands are also thoroughly examined. Real-life case studies are used to demonstrate putting theory into practice.

A certified CDCMP® also considers the requirements for compliance, having a full understanding of national and international regulations, codes and standards. During the program, learners will be provided a valuable opportunity to access the latest industry standards.

Following this program, you are encouraged to continue your professional development by advancing your knowledge and skills to gain further official certifications and qualifications by progressing through The Global Digital Infrastructure Education Framework which maps education programs to career advancement throughout the network infrastructure and data center sectors.

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Certified Data Center Management Professional (CDCMP®) Program Details

Program Content
CDCMP® Topics

What is a Data Center?
  • Data center definition
  • Data center options
  • Business demands
  • Growth and demand challenges
Understanding Basic Design Principles
  • Identifying the business need
  • Building a business case
  • National and international standards
  • Site and building considerations
  • Tier Levels
  • Criticality and availability
  • Determining data center capacities
Physical Infrastructure
  • Power Infrastructure
  • Static and automatic transfer switches
  • Measuring and monitoring
  • Cooling infrastructure
  • Cooling management options
  • Cable infrastructure considerations
  • IT systems & services
  • Storage management
  • IT security
  • Access & security
Implementing Data Center Projects
  • Business case
  • The project cycle
  • Prioritization of activities
  • Triple constraints
  • Customer value
  • Quantitative risk analysis
  • Rolling wave planning
  • Decomposition
  • Change management
  • Documentation
Managing the Data Center
  • Regulations, standards, processes
  • Service management frameworks
  • Service life cycles
  • OLA, SLA and KPIs
  • Processes and procedures
    • Moves, adds, changes
    • Energy efficiency
    • System availability
    • Decommissioning
  • Transformation programs
    • Consolidation
    • Virtualization
    • Cloud computing
    • Relocation
  • Data Center Facility Management
    • Facility operations
    • Building Management Systems (BMS)
    • Fire safety compliance
    • Fire suppression
  • The data center stack
  • The key constraints (power, cooling, space and IT connectivity)
  • System availability
  • Efficiency metrics
  • Importance of commissioning
  • Importance of capacity management
  • Managing initial design principles
Management of Processes
  • Introduction to ITIL
  • DCO & FM framework
  • Key performance indicators (KPIs)
  • RACI matrices
Management of People
  • Appreciation of different skill-sets
  • Creating a multi-disciplinary team
  • Constructing a data center team
Management of Plant
  • Management of plant overview
  • Power management
  • IT environment management
  • Cooling management
Energy Efficiency
  • Understanding what is attainable and prioritization
  • Efficiency demands
  • Efficiency measures
  • Validation of processes and procedures
Management of Services
  • Management of SLA’s
  • Data center service management
  • Automated tools
  • Activity planning
Business Strategy
  • Data center strategic context
  • Strategic planning
  • Drivers for the business and IT strategies
  • The impact on the data center
  • Aligning IT with the business strategy
IT Strategy
  • The link between business and data centers
  • IT strategy framework
  • Portfolio management
  • Execution plan
Supporting Strategies
  • Strategic planning processes and techniques
  • Supporting strategy examples
    • Power continuity
    • Cooling continuity
    • Finance
    • Fire safety
    • Security and access control
    • Business continuity/disaster recover
    • Cleaning
Legislation and Regulations
  • Data protection
  • General Data Protection Regulation (GDPR)
  • Computer Misuse Act
  • Freedom of Information Act
  • Cloud service provider legislation
  • Electricity regulations
  • Electricity at work regulations, national electrical code
  • Building and regulations
  • Health and Safety
  • Environmental legislation
Codes of Practice
  • EU code of conduct
  • DoE DCEP (Data Center Energy Practitioner)
  • Green Grid maturity model
Standards and Accreditations
  • National and international standards
  • Accreditations
    • Uptime Institute
    • Certified Energy Efficient Data Center Award (CEEDA)
    • Building Research Establishment Environmental Assessment Method (BREEAM)
    • Leadership in Energy and Environmental Design (LEED) ISO 50001 & 14001
The Audit Process
  • What is an audit?
  • Defining the business requirement
  • What should be audited?
  • Audit outcomes
  • Potential risk evaluation
Auditing the Data Center Physical Infrastructure
  • Audit guidance
  • Site specific activities
  • Evaluating the key environments
  • Commissioning
  • Functional testing
  • Trend analysis
  • Recommended practices
Performance Audits
  • Current industry metrics
  • Modeling calculations
  • Bin analysis
Environmental Audits
  • The need to measure and monitor
  • Site specific monitoring
  • Energy use and monitoring
Asset Management
  • Areas of asset management
  • Asset management strategy and life cycle
  • Asset management tools
There are a number of group and individual management based case studies throughout this program.
Program Duration
Learner Profile
Program Requirements
Program Objectives
Additional Awards
CDCMP® Benefits for Individuals
CDCMP® Benefits for Businesses
Further Learning